Summary
Overview
Work History
Education
Skills
Software
Computer Building and Video Editing
Timeline
Generic

Enerio Plaba

Electrician/IT Specialist
Tacloban City, Province Of Leyte

Summary

Dynamic Virtual Assistant with a proven track record at a leading firm, enhancing client satisfaction through exceptional support and detail-oriented data management. Skilled in Microsoft Office and adept at managing multiple priorities, I streamline processes and elevate team collaboration, ensuring timely deliverables and seamless operations.

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering 3 years of experience providing quality administrative support to clients.

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Offering organizational and communication skills, prepared to thrive in virtual support environment. Contributes willingness to learn and adapt to new tools and techniques quickly, with focus on administrative support and task management. Ready to use and develop digital skills and efficient work habits in Virtual Assistant role.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

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Language

Work History

Virtual Assistant

12.2019 - 03.2020
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
  • Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
  • Organized and managed team tasks using Trello and Asana.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Researched topics and events to support supervisor's work agenda and projects.
  • Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
  • Managed CRM input, exports and clean up.
  • Promoted company values through consistent representation of brand voice in all written communications.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Completed business correspondence, transcription, and data entry.

Education

Bachelor in Technology - Electrical Technology

Samar State University
Catbalogan, Province Of Samar, Philippines
04.2001 -

Skills

Client Support

Microsoft Office Proficiency

Detail-Oriented Data Management

Precision in Work

Software

Microsoft Office, Adobe Premiere, Pinnacle Studio

Computer Building and Video Editing

I have been building and trouble shooting computer for almost a decade now and can say that I have adequate experience when it comes to pc's. Video editing has been one of my passion since 2017 and I have handled dozens of small video editing projects.

Timeline

Virtual Assistant

12.2019 - 03.2020

Bachelor in Technology - Electrical Technology

Samar State University
04.2001 -
Enerio PlabaElectrician/IT Specialist