Emy Pascual
Tondo Manila
Summary
To gain real life work experience in a company offering opportunity for personal contribution and professional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Call Center Representative
TELEPERFORMANCE
Quezon City
01.2023 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Educated customers about billing, payment processing and support policies and procedures.
Janitor
City Service Corporation
Sta.Mesa Manila
10.2019 - 01.2023
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
Sales Vendor
Owner
Blumentritt Manila
10.2014 - 06.2019
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Met sales goals by offering excellent customer service.
Sales Associate
Bankee Trading Inc.
Makati Manila
04.2014 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
N/A - High School Graduated
San Ramon Pilot High School
Lagonoy,Camarines Sur03.2005
Skills
Fast learner
Reliable
Tenacious
Certification
Basic Korean Learning Center
Languages
Korean
Beginner (A1)
Timeline
Call Center Representative
TELEPERFORMANCE
01.2023 - Current
Janitor
City Service Corporation
10.2019 - 01.2023
Sales Vendor
Owner
10.2014 - 06.2019
Sales Associate
Bankee Trading Inc.
04.2014 - 09.2014
N/A - High School Graduated
San Ramon Pilot High School