With a proven track record at R1 RCM for executing transactions with high accuracy, I bring a blend of technical expertise in HTML, CSS, and JavaScript on the programming side of my course, alongside strong communication skills in English and Filipino. As a dynamic professional, I have enhanced customer experiences, and demonstrated a proven track record of results through high-performance ratings and monthly incentives.
● Executed my transactions efficiently and accurately, getting an above average/high rating from my performance review.
● Handled inbound and outbound accounts for customers verifying the scope of their insurance plans.
● Scheduled appointments for patients for various laboratory procedures.
● Received monthly incentives.
● Monitored 10 employees day to day operations with coaching.
● Handled transportation maintenance.
● Encoder of data clientele.
● Verified and/or tracked a parcel’s delivery status via e-mail, messaging, and phone call.
● Assisted in billing, reassuring transparency for the company’s clients.
● Answered 20 calls per day in the company’s Customs Affairs Department.
● Provided professional services and support in a dynamic work environment.
● Secured the lives of my clients by offering them insurance with investment components that increase value long term on a commission basis.
● Talked to at least 10 people per day offering them my services.
● Set up multiple face to face meetings within the day or whatever schedule me and my clients can agree upon.
● Trained in their Marketing Department as a Web-Developer via HTML, CSS, and Javascript.
● Helped in putting up online into their website their newly shipped power tools for them to sell.
● Knowledgeable in HTML, CSS, "Vanilla Javascript", Reactjs on the front-end language
● Knowledgeable in Nodejs, API, Authentication on the back-end language
● Knowledgeable in Postgres/SQL
● Familiar with Tableau
● Proficient in MS Word, Excel, and Powerpoint
● Knowledgeable in Total Quality Management and Business Analytics on the business side of my course
● Fluent/Expert in English and Filipino Language
● Possesses a certificate of completion on Full-Stack Web Development on Udemy.
● Completed SAP Business One as part of DLS-CSB curriculum that explored the app, Tableau.