EMMANUEL ARROFO

• Prepared timely and accurate reports each.

• Completed routine and complex account updates to resolve problems.

• Performs clerical tasks including recording of transactions and encoding of sales

• Submitting end-of-day reports to executive and management committee team members .

•Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed accurately and in a timely manner.

• Compile, sort and verify the accuracy of data before it is entered .

• Complying with all Standards Operation Procedures.

• Perform all other support duties related to payments.

• Supervise the store, coaching, mentor and develop sales people.

• Cashiering, planning, organizing, staffing, leading, and controlling.

• Achieving growth and hitting sales targets by successfully managing the sales team.

• Manage the overall operational, budgetary, and financial responsibilities and activities of the department.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Assigned housekeeping staff to specific shifts based on abilities and daily requirements.

• Trained and mentored all new personnel to maximize quality of service and performance.

• Evaluated employee performance and developed improvement plans.

• Increased employee performance through effective supervision and training.

• Adhered to safety protocols by enforcing proper equipment usage.

• Communicated repair needs to maintenance staff.

• Improved process efficiency through effective inventory control in alignment with client standards.

• Disposed of trash and recyclables each day to avoid waste buildup.