EMIL JOSHUA S. SERUT
Manila, Metro Manila,00
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Tai Koo HK Roast
03.2020 - 03.2025
- Oversee employee work in front and back of the house to ensure compliance with company policies, regulations and food safety guidelines
- Complete restaurant opening and closing procedure and manage deposits
- Produce monthly reports detailing sales trend and forecast
- Optimized profits with proactive control of employee workloads, restaurant cost & food waste
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Shift Supervisor
Zark's Burger
10.2015 - 02.2020
- Created a cross-training program ensuring front of the house staff members were able to perform confidently and effectively in all position
- Perform facility walk-through to assess cleanliness and preparedness at beginning and ending of shift
- Trained and coached more than 20 managers and staff of franchised store on customer service skills, food & Beverage knowledge and Food safety standard
- Oversee employee work in front and back of the house to ensure compliance with company policies, regulations and food safety guidelines
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Execute a quick and impactful shift huddle to reiterate high impact priorities and to set the pace and the energy of the shift
Education
Hotel & Restaurant Services -
Datamex Institute of Computer Technology
Mabini, Pasig City03-2015
High School Diploma -
San Antonio National High School
Brgy. San Antonio, Makati City03-2013
Skills
- Team management
- Revenue Generation
- Operations management
- Customer engagement
- Supervisory skills
- Inventory control and record keeping
- Recipes and menu planning
- Staff management
- Purchasing and cost control
- Labor and food cost control
- Collaboration and teamwork
- Strategic planning
Training
- Zark's Burger, Local Store Marketing Refreshment
- Zark's Burger, Advance Profit and Loss Statement
- Zark's Burger, Zarkada Service Sequence
- Zark's Burger, Profit and Loss Training 101
- Zark's Burger, Training the Trainers'
- Zark's Burger, Customer Experience Workshop
Disclaimer
I hereby the given information is true and correct to the best of my knowledge.
Timeline
Restaurant Manager
Tai Koo HK Roast
03.2020 - 03.2025
Shift Supervisor
Zark's Burger
10.2015 - 02.2020
Hotel & Restaurant Services -
Datamex Institute of Computer Technology
High School Diploma -
San Antonio National High School
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