Emilio Castillo Jr.
Muntinlupa City
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor
Nomimono Inc.
Makati City
07.2020 - 12.2023
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Developed and implemented customer service policies to enhance satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Stock Clerk
Humanlink Mngt. Inc.
Quezon City
08.2012 - 07.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted inventory and restocked items throughout day.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Completed physical inventory counts each month.
Supervisor
TRD SND CHAR-GRILLED STEAKS
Angeles City Pampanga
09.2011 - 04.2012
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Computer Hardware Servicing NC-II -
F.L. Vargas College
Tuguegarao City, Cagayan 07.2009 - 08.2009
Cagayan National High School
Tuguegarao City, Cagayan 06.1998 - 03.2002
Skills
Good communication
Timeline
Supervisor
Nomimono Inc.
07.2020 - 12.2023
Stock Clerk
Humanlink Mngt. Inc.
08.2012 - 07.2019
Supervisor
TRD SND CHAR-GRILLED STEAKS
09.2011 - 04.2012
Computer Hardware Servicing NC-II -
F.L. Vargas College
07.2009 - 08.2009
Cagayan National High School
06.1998 - 03.2002
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