Emil Badilla
Summary
Dynamic sales professional with a proven track record at Newtrends International Corporation, excelling in exceptional customer service and cash handling. Recognized for achieving sales targets through effective teamwork and problem-solving skills, while maintaining high standards in inventory management and POS operations. Committed to enhancing customer satisfaction and fostering loyalty.
Experienced with warehouse operations, including inventory management and logistics. Utilizes effective communication and teamwork to ensure efficient workflow and timely order processing. Knowledge of safety protocols and equipment operation ensures reliable and smooth warehouse functionality.
Knowledgeable Warehouse men with solid background in warehouse operations. Proven track record of maintaining organized and efficient warehouse environments, along with ensuring timely and accurate order fulfillment. Demonstrated ability to operate various warehouse machinery and coordinate with team members to achieve operational goals.
Overview
14
14
years of professional experience
Work History
Sales Associate
Newtrends International Corporation
12.2022 - Current
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Collaborated with team members to achieve sales targets through effective product demonstrations.
- Managed inventory levels, ensuring timely restocking of merchandise to meet customer demands.
- Utilized point-of-sale systems for accurate transaction processing and financial reporting.
- Implemented visual merchandising standards to enhance store aesthetics and promote sales growth.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Clerk
Manila Southern Associates Inc.
01.2020 - 07.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Maintained organized merchandise displays to promote products and maximize sales potential.
- Collaborated with team members to streamline inventory management and restocking processes.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Product Consultant
Rustan Marketing Corporation
11.2018 - 05.2019
- Analyzed market trends to inform product development strategies and recommendations.
- Collaborated with cross-functional teams to enhance product features based on customer feedback.
- Conducted competitive analysis to identify opportunities for product differentiation and positioning.
- Developed training materials and conducted workshops to educate stakeholders on new product functionalities.
- Provided ongoing support for product-related inquiries, enhancing customer satisfaction levels.
- Established long term customer relationships by using effective communication and active listening skills.
- Attended trainings and workshops to learn about new products and then shared this information with customers.
Shipping Operator
Helping Hand Development Cooperative
11.2017 - 04.2018
- Operated shipping systems to manage inbound and outbound logistics efficiently.
- Coordinated shipment schedules, ensuring timely delivery of products to customers.
- Monitored inventory levels, implementing adjustments to optimize stock availability.
- Collaborated with warehouse teams to streamline loading and unloading processes.
- Maintained accurate shipping documentation, reducing discrepancies in orders.
- Prepared thorough documentation for each shipment, including bills of lading, customs forms, and carrier agreements to ensure compliance with legal requirements.
- Optimized the use of warehouse equipment such as forklifts, pallet jacks, and conveyors to expedite product movement and minimize downtime due to maintenance or repairs.
Warehouse Operator
Powerhouse Multi-Purpose Cooperative / Denthchem Enterprise Company
12.2013 - 08.2017
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Conducted regular inventory audits to ensure accuracy of stock levels and availability.
- Collaborated with team members to optimize workflow and improve order fulfillment processes.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Implemented improved packing techniques that reduced damage during shipping operations.
- Processed incoming shipments, verifying contents against purchase orders for accuracy.
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Increased efficiency in picking and packing processes, employing systematic approaches.
Packing Operator
AA Cullet
04.2013 - 09.2013
- Operated packaging machinery to ensure efficient production line flow.
- Maintained quality control standards during packing processes.
- Coordinated with team members to optimize workflow efficiency.
- Trained new staff on safe equipment operation and packing procedures.
- Ensured compliance with safety regulations and company policies in all operations.
- Collaborated with team members to meet daily packing quotas, consistently achieving targets.
Sales Utility Clerk
Ace Hardware
01.2012 - 06.2012
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers with inquiries, providing accurate information and enhancing service experience.
- Processed sales transactions efficiently, maintaining accuracy in cash handling and register operations.
- Trained new staff on operational procedures, promoting a knowledgeable and efficient team environment.
- Implemented best practices for product display and merchandising to increase customer engagement.
- Analyzed sales data to identify trends, contributing to improved stock management strategies.
- Collaborated with team members to optimize workflow processes, enhancing overall departmental efficiency.
- Increased customer satisfaction by quickly addressing concerns and offering appropriate solutions.
- Collaborated with colleagues for effective teamwork, resulting in a positive work environment and higher overall sales performance.
Education
BS in Electronics And Communication Engineering - Undergraduate
University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines04-2010
High School Diploma -
San Ramon High School
San Ramon Bula Camarines Sur04-2009
Salutatorian -
San Ramon Elementary School
San Ramon Bula Camarines Sur04-2005
Skills
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- POS system operation
- Forklift and Pallet Jack Operator
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
Timeline
Sales Associate
Newtrends International Corporation
12.2022 - Current
Sales Clerk
Manila Southern Associates Inc.
01.2020 - 07.2020
Product Consultant
Rustan Marketing Corporation
11.2018 - 05.2019
Shipping Operator
Helping Hand Development Cooperative
11.2017 - 04.2018
Warehouse Operator
Powerhouse Multi-Purpose Cooperative / Denthchem Enterprise Company
12.2013 - 08.2017
Packing Operator
AA Cullet
04.2013 - 09.2013
Sales Utility Clerk
Ace Hardware
01.2012 - 06.2012
BS in Electronics And Communication Engineering - Undergraduate
University of Northeastern Philippines
High School Diploma -
San Ramon High School
Salutatorian -
San Ramon Elementary School
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