Emerito Cantillo Jr.
Marikina City,Philippines
Summary
Administrative and document control professional supporting drilling operations through accurate reporting, timekeeping, travel processing, and records management. Background includes weekly highlights, daily and periodic reports, manifest tracking, contractor coordination, and confidential office support across complex project sites, with strong Microsoft Office and SAP system use.
Overview
16
16
years of professional experience
Work History
Division Manager Secretary / Document Controller
Saudi Aramco
Dhahran, Saudi
2020.06 - 2026.10
- Delivered comprehensive secretarial, clerical, and administrative support to enhance division operations.
- Processed travel and expense using Aramco SAP System.
- Coordinated flight bookings to support timely operations for Saudi Aramco.
- Managed timekeeping and scheduling for foremen and safety personnel.
- Consolidated daily operations reports to facilitate team analysis and decision-making.
- Prepared daily, weekly, monthly, quarterly and annual reports.
- Compiled weekly highlights to provide clear summaries of key activities.
- Maintained accurate office records, including received and shipped manifests and service tickets, to ensure efficient documentation and retrieval..
- Assisted the Drilling Superintendent to collect all data and information regarding the Drilling Contractor assigned to the Division. Reviewed Company Profile for Pre-qualification application.
- Proofread contract letters for contractors to ensure accuracy.
- Comfortable in communicating difficult, confidential and sensitive information, utilising tact and exercising a high level of discretion and professionalism.
- Typed and filed documents while preparing reports and updating dashboards.
- Facilitated workflow by delivering required documentation to departments promptly.
- Maintained confidentiality and security of sensitive information in accordance with company policies.
- Enhanced team productivity with prompt resolution of document-related issues.
- Managed requests for access to documentation, maintaining confidentiality.
- Organised, filed and stored electronic and physical files to maximise traceability.
- Accumulated over six years of experience in administrative support roles.
Admin Clerk / Document Controller
Saudi Aramco
Dhahran, Saudi
2018.01 - 2020.05
- Consolidate daily operations morning reports for the division each day.
- Prepare comprehensive reports (daily, weekly, monthly, quarterly, annual) for review, enhancing decision-making processes.
- Compile drilling tools reports to support operations planning and tracking.
- Track and record drilling tools serial numbers for traceability.
- Prepare diesel consumption reports to monitor daily and monthly usage.
- Prepare detailed mud properties and usage reports for drilling activities.
- Generate personnel-on-board reports to support safety and accountability measures.
- Maintain office records, including received and shipped manifests, service tickets.
- Assist drilling foreman with timely diesel oil material requests, ensuring operational continuity.
- Create travel requests for Saudi Aramco travel operations for approvals.
- Collect drilling contractor data for the assigned division and reporting.
- Coordinate disposal or archiving of obsolete documents under document regulations.
- Train new staff on standard operating procedures to improve workforce effectiveness.
- Manage electronic and hard-copy document flow, improving organisational efficiency and accessibility.
- Maintain confidentiality and security of sensitive information per company policies.
- Organise and file electronic and physical records for full traceability.
- Store documents using cloud-based systems to drive document access efficiencies.
- Gather reporting information and prepare data for documentation needs.
- Accumulated 2 years and 5 months of relevant experience in the field.
Call Center Agent - Outbound Representative
Acquire Asia Pacific
Eastwood, Philippines
2017.01 - 2017.11
- Handled 60 to 100+ customer calls daily, ensuring timely responses to inquiries.
- Developed expertise in protocols, responding to customer inquiries and minimising wait times.
- Maintained professional, friendly demeanour with customers, improving satisfaction and loyalty.
- Collaborated with over 30 colleagues to achieve team targets and enhance service delivery.
- 11 months
Call Center Agent - Inbound Representative
Sitel Philippines
, Philippines
2016.09 - 2016.12
- Resolved customer complaints using effective communication and problem-solving techniques, enhancing overall customer satisfaction.
- Communicated with customers via phone and collaborated with internal departments to ensure timely fulfilment of online orders.
- 4 months
Assistant Stage Manager/Production Staff
Philippines Stagers Foundation
, Philippines
2013.06 - 2016.03
- Managed behind-the-scenes tasks essential for successful theatrical performances.
- Ran rehearsals, blocked scenes, and coached actors to enhance performance quality.
- Designed costumes and sets for theatrical performances.
- Obtained and tracked necessary permits for venue operations to ensure compliance.
- Oversaw tracking of permits for stage set
- 2 years and 10 months
Music Subject and Substitute Teacher
Institute for Foundation Learning
Laguna, Philippines
2010.06 - 2012.03
- Instructed students on music theory and practice to enhance understanding of musical concepts.
- Taught students about musical instruments, assigned homework, and monitored progress to ensure mastery of skills.
- Managed classroom behaviour, quickly interpreting the lesson plan and creating reports to inform the student's permanent teacher of their success.
- Substituted for teachers and supervised students to maintain a productive learning environment during teacher absences.
- Completed a teaching duration of 1 year and 10 months at various educational institutions.
Education
Bachelor of Arts - Music and Arts
Conservatory of Music, Cathedral Of Praise Music College
Philippines2012-04
Skills
- SAP expertise
- MS Office proficiency
- Document management
- Client relationship management
- Team collaboration
- Ability to multitask
- Adaptability
- Adaptable learner
- Work ethic
- English communication
- Adaptability to change
Websites, Portfolios, Profiles
www.linkedin/emeritocantillo
HOBBIES & INTERESTS
Reading, Music, Travel
QUALIFICATION & TRAINING
- H2S Training - Dammam, Kingdom of Saudi Arabia
- IFL Teacher's Training - IFL Compound, San Isidro, Cabuyao, Laguna, Philippines
- Microsoft Comprehensive Excel - Old Aqbaig Rd., Dhahran, Saudi Aramco
- TESDA Reflexology - Brgy. Fortune, Marikina City, Metro Manila, Philippines
- Basic First Aid Training - IFL Compound, San Isidro, Cabuyao, Laguna, Philippines
- TESDA NCII Vocational - (Manila, Philippines - 2016)
Timeline
Division Manager Secretary / Document Controller
Saudi Aramco
2020.06 - 2026.10
Admin Clerk / Document Controller
Saudi Aramco
2018.01 - 2020.05
Call Center Agent - Outbound Representative
Acquire Asia Pacific
2017.01 - 2017.11
Call Center Agent - Inbound Representative
Sitel Philippines
2016.09 - 2016.12
Assistant Stage Manager/Production Staff
Philippines Stagers Foundation
2013.06 - 2016.03
Music Subject and Substitute Teacher
Institute for Foundation Learning
2010.06 - 2012.03
Bachelor of Arts - Music and Arts
Conservatory of Music, Cathedral Of Praise Music College