Emelyn Prado
Supervisor
Taguig City
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
Work History
Supervisor
Chicken Bacolod
02.2024 - Current
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Teacher (Filipino/Computer)
Moncada Catholic School Inc.
11.2016 - 04.2018
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Compliance Officer (CCTV Operator)
2Success Inc.
02.2015 - 04.2015
- Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.
- Ensured timely identification of potential issues by establishing robust monitoring systems and controls.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Spearheaded investigations into potential violations, promptly addressing issues to maintain company reputation and avoid sanctions.
- Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
Cashier
Super Shopping Market Inc.
09.2013 - 02.2014
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Service Crew
NDM Food's (McDonald's)
04.2012 - 12.2012
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Education
Bachelor of Secondary Education - Unit Earner
CIT Colleges of Paniqui Foundation Inc.
Tarlac 04.2001 -
Bachelor of Science - in Computer Network Administration
University of Makati
Dr. Jose P. Rizal Extension, Barangay West Rembo, 04.2001 -
Skills
Staff Management
Timeline
Supervisor
Chicken Bacolod
02.2024 - Current
Teacher (Filipino/Computer)
Moncada Catholic School Inc.
11.2016 - 04.2018
Compliance Officer (CCTV Operator)
2Success Inc.
02.2015 - 04.2015
Cashier
Super Shopping Market Inc.
09.2013 - 02.2014
Service Crew
NDM Food's (McDonald's)
04.2012 - 12.2012
Bachelor of Secondary Education - Unit Earner
CIT Colleges of Paniqui Foundation Inc.
04.2001 -
Bachelor of Science - in Computer Network Administration
University of Makati
04.2001 -
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