Emelye Castro
Alabel
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Capable at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Real Estate Administrative
Izl Marie Realty and Services
General Santos City
05.2024 - Current
- Maintain and handle office tasks: filing, document management, contracts, client databases, and transaction logs.
- Manage the process of transferring property titles.
- Prepare and verify the legal documents required for property registration and transfer.
- Coordinate with government offices, such as the Registry of Deeds, LGUs, and notaries, to process titles.
- Resolve documentation issues and discrepancies.
- Serve as the primary contact for clients, providing updates and assistance.
- Provide basic IT support, maintain databases, and manage digital documents.
Sales Project Support Officer
Otus Copy Systems, Inc
Mandaluyong City
06.2018 - 04.2024
- Prepare and organize government bid documents.
- Coordinate with sales to ensure complete bid submissions.
- Monitor bidding schedules and deadlines.
- Ensure product specifications meet government standards.
- Assist sales with quotations, costing, and proposals.
- Track bids, projects, and contracts.
- Coordinate with government offices, suppliers, and internal teams.
- Attend pre-bid and post-qualification meetings when needed.
- Maintain and file bidding documents, contracts, and reports.
MIS Helpdesk Officer
Perfecto Group of Company
General Santos City
05.2014 - 01.2018
- Provide first-level support for hardware, software, POS, and network issues.
- Troubleshoot and coordinate branch issues when needed.
- Manage and document incidents, service requests, and resolutions.
- Provide basic training and guidance to branch and office staff.
- Monitor, prepare and maintain IT helpdesk logs and reports for management review.
Tenant/Cashier
Primer Group of Companies
General Santos City
03.2013 - 04.2014
- Manage daily store operations including opening, closing, and cash handling.
- Process customer transactions, payments, and receipts accurately.
- Handle sales reporting, cash reconciliation, and daily remittances.
- Maintain product displays, inventory, and store cleanliness.
- Provide friendly customer service and address customer inquiries or concerns.
Dining Crew
Tako's Sushi Bar
General Santos City
08.2012 - 01.2013
- Provide customer service, assist in food preparation, maintain cleanliness, and support daily restaurant operations.
Education
Bachelor of Science - Information And Technology
Mindanao Polytechnic College
General Santos City03-2016
High School Diploma -
Buayan National High School
Buayan, General Santos City03-2009
undefined
Skills
- Document management
- Contract management
- Time management
- Customer relationship management
- Problem solving
- Effective communication
- Attention to detail
- Organizational skills
- Flexible and adaptable
- Maintenance & repair
Hobbies and Interests
- Travelling or Hiking
- Photography
- Watching movies or K-dramas
- Listening to music or singing
- Gaming
Personal Information
- Date of Birth: 09/11/92
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Place of Birth: General Santos City
Languages
English
Intermediate (B1)
B1
Timeline
Real Estate Administrative
Izl Marie Realty and Services
05.2024 - Current
Sales Project Support Officer
Otus Copy Systems, Inc
06.2018 - 04.2024
MIS Helpdesk Officer
Perfecto Group of Company
05.2014 - 01.2018
Tenant/Cashier
Primer Group of Companies
03.2013 - 04.2014
Dining Crew
Tako's Sushi Bar
08.2012 - 01.2013
Bachelor of Science - Information And Technology
Mindanao Polytechnic College
High School Diploma -
Buayan National High School