Ernesto Garrido Jr.
Abu Dhabi
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
10
10
years of professional experience
1
1
Language
Work History
Business Owner
01.2019 - 01.2024
- Managed multiple businesses, overseeing operations, sales, and marketing.
- Supervised and trained staff to maintain service quality and efficiency.
- Designed and launched unique clothing products, marketed through social media ads.
- Grew customer base through Facebook, Instagram, TikTok promotions.
- Ensured excellent customer service, timely delivery, and overall business profitability.
- (Pet Shop, Clothing Business, Food Cart/Restaurant, Online Selling)
Teller
Philippine Business Bank
01.2016 - 01.2019
- Processed deposits, withdrawals, and financial transactions with accuracy.
- Assisted branch officers with ATM cash loading/unloading and reconciliation.
- Maintained compliance with bank policies and audit requirements.
Customer Service Assistant
Philippine Business Bank
01.2014 - 01.2016
- Conducted KYC and due diligence during account openings.
- Resolved customer complaints efficiently at the first point of contact.
- Supported compliance with AML regulations and internal audits.
Education
Bachelor of Science - Business Administration, Major in Marketing
Far Eastern University
01.2013
Skills
- Banking Operations & Teller Services
- Customer Service & Complaint Resolution
- KYC / AML Compliance
- Cash Handling & Financial Transactions
- Business Development & Entrepreneurship
- Social Media Marketing (Facebook, Instagram, TikTok)
- Staff Training & Team Leadership
- Sales & Customer Retention
- Knowledgeable (Ms Word, Powerpoint, Excel, Outlook)
Timeline
Business Owner
01.2019 - 01.2024
Teller
Philippine Business Bank
01.2016 - 01.2019
Customer Service Assistant
Philippine Business Bank
01.2014 - 01.2016
Bachelor of Science - Business Administration, Major in Marketing
Far Eastern University
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