Hi, I’m
ELY ROSE BAYON
Villa San Pedro 2 Basak-Pardo Cebu City Cebu
Summary
- Highly skilled professional with a strong background in billing, sales representation, and appointment setting.
- Demonstrated expertise in managing billing processes, ensuring accuracy and efficiency.
- Proven track record in sales, consistently exceeding targets and driving revenue growth.
- Experienced in appointment setting, effectively coordinating schedules and maximizing productivity.
- Committed to delivering exceptional customer service and achieving organizational goals. added responsibilities to meet team goals.
Overview
10
years of professional experience
Work History
Glutamight Inc.Cebu City
Billing Officer
08.2020 - Current
Job overview
- Generating and processing accurate invoices for clients based on agreed-upon terms.
- Verifying billing information, including rates, quantities, and discounts.
- Collaborating with different teams, such as Sales and Operations, to gather necessary data for invoicing.
- Ensuring compliance with company policies, client contracts, and regulatory requirements.
- Resolving billing discrepancies and addressing client inquiries or concerns.
- Monitoring outstanding payments and following up with clients for timely collections.
- Investigated reasons for failed billing and followed agreed process to process accurate billing.
- Followed up with clients for outstanding overdue to meet DSO metric.
Glutamight Inc.Cebu City
Sales Representative - Tech Support
09.2016 - 08.2020
Job overview
- Generated sales by prospecting leads, cold calling and closing deals.
- Boosted client retention, establishing sales goals and securing targeted rates.
- Cold-called prospective customers to build relationships.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
- Approached customers with consultative mentality to uncover and meet specific requirements.
Asian Global CreationsLahug, Cebu City
Appointment Setter
05.2014 - 09.2016
Job overview
- Set appointments with salespeople and potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered phone calls and answered questions from potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
Education
Ikon CollegeLapu-Lapu City, Cebu
No Degree from Industrial Engineering
04.2001
Shelomith Learning CenterPoblacion Barili Cebu
High School Diploma
06.2009 - 04.2012
Skills
Excellent abilities in organization, coordination, and ensuring timely follow-up
Proficient in managing multiple priorities and consistently meeting deadlines
Open to training in any role to acquire new skills and pursue career growth opportunities
Collection practices
Timeline
Billing Officer
Glutamight Inc.
08.2020 - Current
Sales Representative - Tech Support
Glutamight Inc.
09.2016 - 08.2020
Appointment Setter
Asian Global Creations
05.2014 - 09.2016
Shelomith Learning Center
High School Diploma
06.2009 - 04.2012
Ikon College
No Degree from Industrial Engineering
04.2001