Summary
Overview
Work History
Education
Skills
Training
References
Certification
Timeline
Generic

Elvie Jean Oquia

Dumingag, Province of Zamboanga del Sur

Summary

Dynamic professional with a proven track record at Palawan Pawnshop for 7 years, excelling in cash handling and customer service. Adept at enhancing branch operations and building strong relationships, promoting, and marketing branch products. Friendly professional dedicated to promoting and maximizing sales opportunities. Committed to maintaining confidentiality while delivering exceptional client experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Caregiver

Blancia Hospital
Molave Zamboanga del sur
07.2024 - 07.2024
  • Monitored and documented patient health status and vital signs.
  • Provided emotional support and companionship to patients and families.
  • Maintained cleanliness and safety of patient living spaces and equipment.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Reported concerns to nurse supervisor to promote optimal care.

Elderly Caregiver

Saint Joseph Home of the Elderly
Banadero Ozamis City
06.2024 - 06.2024
  • Assisted in meal preparation, promoting nutritional needs and dietary restrictions.
  • Engaged residents in social activities to enhance mental and emotional well-being.
  • Assisted with activities of daily living with personal hygiene such as bathing, dressing, grooming, toileting and eating.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Developed strong relationships with clients based on trust and respect, provided companionship and emotional support to elderly clients.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.

Branch Associate

Palawan Pawnshop Palawan Express Pera Padala,
Dumingag Zamboanga del sur
07.2017 - 04.2024
  • Enhanced operational efficiency by adhering to bank policies and procedures during all transactions and interactions with clients.
  • Initiated proactive measures to identify potential fraud or security risks at the branch level, safeguarding both customer assets and the bank's reputation.
  • Collaborated with team members to develop innovative strategies for improving overall branch performance and customer experience.
  • Maintained strict confidentiality of sensitive customer information in compliance with bank policies and industry regulations.
  • Processed customer transactions efficiently at the pawnshop branch.
  • Maintained accurate inventory records of pawned items and merchandise.
  • Handled cash management and balanced cash registers daily.

Medical Representative

Eight Degrees Marketing
06.2015 - 01.2016
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists, and medical teams to raise awareness of the latest product launches.
  • Collaborated with the sales team to develop targeted marketing strategies that boosted overall revenue growth.
  • Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
  • Maintained records of sales activities such as appointments made, calls placed, samples distributed.

Education

Bachelor of Science - Information Technology

JH Cerilles State College
Dumingag, Province Of Zamboanga Del Sur, Philippines
04-2015

Professional Education Course - Education

Dipolog City Institute of Technology
Dipolog City, Province Of Zamboanga Del Norte, Philippines
12-2023

Vocational - Elderly NC II

Blancia College Foundation INC
Molave, Province Of Zamboanga Del Sur, Philippines
09-2024

Vocational - Caregiving NC II

Blancia College Foundation INC.
Molave, Province Of Zamboanga Del Sur, Philippines
07-2024

Skills

  • Cash handling expertise
  • Customer service
  • Transaction processing
  • Approachable
  • Relationship building
  • Market awareness
  • Sales strategy
  • Branch operations
  • Proficient Jewelry Appraiser

Training

  • Standard First Aid-Basic Life Support - Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED)

       Molave, Zamboanga depl sur

       July 22-26, 2024

  • Supervised Industry Learning Saint Joseph Home of Elderly

     Ozamis City, Misamis Occidental

     June 2-19, 2024

  • Supervised Industry Learning Blancia Hospital

     Molave, Zamboanga del Sur

     July 8-17, 2024

References

  • Mr. Noel S. Duhaylungsod

     +639662606597

    Local Auditor - Palawan Pawnshop Inc.

  • Ms. Joanne Cristie B. Tolopia LPT, RN

     +639776612008

      Clinical Instructor / Trainer

  • Ms. Debbie June D. Decina

     +639626522034

     Brand Success Coordinator Next in Natural

  • Mr. Romil B. Caberte

     0226452685

    Supervisor Carpenter - Jones Building Construction, Auckland New Zealand

Certification

  • Standard First Aid-Basic Life Support - Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED)

Molave, Zamboanga depl sur

July 22-26, 2024

  • Supervised Industry Learning Saint Joseph Home of Elderly

Ozamis City, Misamis Occidental

June 2-19, 2024

  • Supervised Industry Learning Blancia Hospital

Molave, Zamboanga del Sur

July 8-17, 2024

  • Basic Pawnshop Operations Level - I

May 2017

  • Basic Pawnshop Operations Level - II

September 2017

  • Advanced Jewelry Appraising

April 2018

  • Branch Managerial Training

November 2018

Timeline

Caregiver

Blancia Hospital
07.2024 - 07.2024

Elderly Caregiver

Saint Joseph Home of the Elderly
06.2024 - 06.2024

Branch Associate

Palawan Pawnshop Palawan Express Pera Padala,
07.2017 - 04.2024

Medical Representative

Eight Degrees Marketing
06.2015 - 01.2016

Bachelor of Science - Information Technology

JH Cerilles State College

Professional Education Course - Education

Dipolog City Institute of Technology

Vocational - Elderly NC II

Blancia College Foundation INC

Vocational - Caregiving NC II

Blancia College Foundation INC.
Elvie Jean Oquia