Elvie Jean Oquia
Dumingag, Province of Zamboanga del Sur
Summary
Dynamic professional with a proven track record at Palawan Pawnshop for 7 years, excelling in cash handling and customer service. Adept at enhancing branch operations and building strong relationships, promoting, and marketing branch products. Friendly professional dedicated to promoting and maximizing sales opportunities. Committed to maintaining confidentiality while delivering exceptional client experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Blancia Hospital
Molave Zamboanga del sur
07.2024 - 07.2024
- Monitored and documented patient health status and vital signs.
- Provided emotional support and companionship to patients and families.
- Maintained cleanliness and safety of patient living spaces and equipment.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Reported concerns to nurse supervisor to promote optimal care.
Elderly Caregiver
Saint Joseph Home of the Elderly
Banadero Ozamis City
06.2024 - 06.2024
- Assisted in meal preparation, promoting nutritional needs and dietary restrictions.
- Engaged residents in social activities to enhance mental and emotional well-being.
- Assisted with activities of daily living with personal hygiene such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect, provided companionship and emotional support to elderly clients.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Branch Associate
Palawan Pawnshop Palawan Express Pera Padala,
Dumingag Zamboanga del sur
07.2017 - 04.2024
- Enhanced operational efficiency by adhering to bank policies and procedures during all transactions and interactions with clients.
- Initiated proactive measures to identify potential fraud or security risks at the branch level, safeguarding both customer assets and the bank's reputation.
- Collaborated with team members to develop innovative strategies for improving overall branch performance and customer experience.
- Maintained strict confidentiality of sensitive customer information in compliance with bank policies and industry regulations.
- Processed customer transactions efficiently at the pawnshop branch.
- Maintained accurate inventory records of pawned items and merchandise.
- Handled cash management and balanced cash registers daily.
Medical Representative
Eight Degrees Marketing
06.2015 - 01.2016
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists, and medical teams to raise awareness of the latest product launches.
- Collaborated with the sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Maintained records of sales activities such as appointments made, calls placed, samples distributed.
Education
Bachelor of Science - Information Technology
JH Cerilles State College
Dumingag, Province Of Zamboanga Del Sur, Philippines04-2015
Professional Education Course - Education
Dipolog City Institute of Technology
Dipolog City, Province Of Zamboanga Del Norte, Philippines12-2023
Vocational - Elderly NC II
Blancia College Foundation INC
Molave, Province Of Zamboanga Del Sur, Philippines09-2024
Vocational - Caregiving NC II
Blancia College Foundation INC.
Molave, Province Of Zamboanga Del Sur, Philippines07-2024
Skills
- Cash handling expertise
- Customer service
- Transaction processing
- Approachable
- Relationship building
- Market awareness
- Sales strategy
- Branch operations
- Proficient Jewelry Appraiser
Training
- Standard First Aid-Basic Life Support - Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED)
Molave, Zamboanga depl sur
July 22-26, 2024
- Supervised Industry Learning Saint Joseph Home of Elderly
Ozamis City, Misamis Occidental
June 2-19, 2024
- Supervised Industry Learning Blancia Hospital
Molave, Zamboanga del Sur
July 8-17, 2024
References
- Mr. Noel S. Duhaylungsod
+639662606597
Local Auditor - Palawan Pawnshop Inc.
- Ms. Joanne Cristie B. Tolopia LPT, RN
+639776612008
Clinical Instructor / Trainer
- Ms. Debbie June D. Decina
+639626522034
Brand Success Coordinator Next in Natural
- Mr. Romil B. Caberte
0226452685
Supervisor Carpenter - Jones Building Construction, Auckland New Zealand
Certification
- Standard First Aid-Basic Life Support - Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED)
Molave, Zamboanga depl sur
July 22-26, 2024
- Supervised Industry Learning Saint Joseph Home of Elderly
Ozamis City, Misamis Occidental
June 2-19, 2024
- Supervised Industry Learning Blancia Hospital
Molave, Zamboanga del Sur
July 8-17, 2024
- Basic Pawnshop Operations Level - I
May 2017
- Basic Pawnshop Operations Level - II
September 2017
- Advanced Jewelry Appraising
April 2018
- Branch Managerial Training
November 2018
Timeline
Caregiver
Blancia Hospital
07.2024 - 07.2024
Elderly Caregiver
Saint Joseph Home of the Elderly
06.2024 - 06.2024
Branch Associate
Palawan Pawnshop Palawan Express Pera Padala,
07.2017 - 04.2024
Medical Representative
Eight Degrees Marketing
06.2015 - 01.2016
Bachelor of Science - Information Technology
JH Cerilles State College
Professional Education Course - Education
Dipolog City Institute of Technology
Vocational - Elderly NC II
Blancia College Foundation INC
Vocational - Caregiving NC II
Blancia College Foundation INC.