Elson Diaz

Assistant Team Lead(POC)

Eligibility Verification Associate

Responsibilities:

• Ensured accurate and timely billing and collections processes.
• Served as main point of contact between insurance companies and ensured effective communication for follow-up on claims and reimbursement status.
• Documented and maintained accurate patient records for billing information and eligibility status updates.
• Assisted team leader with daily operations and team tasks.
• Facilitated the growth of the team through guided instruction and support.
• Monitored and provided feedback on team performance.

Skills:

• Utilized excellent organizational and communication skills to optimize project outcomes.
• Adept in managing medical billing procedures.
• Negotiated and resolved payment issues effectively.
• Applied understanding of healthcare billing rules and guidelines.