Elmer Richard Salazar

I have been working in the BPO Industry for 22 years now. I have been a Senior Team Lead for over five years. I am proud to say that I was one of the chosen Team Leads to be part of the pioneer BPO Centre in Iloilo City. I have mastered multi-tasking, administrative duties like system maintenance, data cleansing, training duties in which I train the new employees, quality assurance by actively listening to the agents' calls and giving constructive feedback, and I also experienced to be the Manager-On-Duty. I was able to work as a Reports Analyst in Infosys BPO Ltd so I am also data-driven and I have mastered prioritizing tasks because we send these reports to the managers in a timely manner. I am confident that I am a great addition to your company because I have passion at work and I have been very productive in all of these work experiences that I had.

• Place of Birth: Manila
• Date of Birth: 06/22/78
• Nationality: Filipino

All customer service representatives are required to take Versant Test. This is a language proficiency test focusing on assessing spoken English skills. The score in this test is aligned to GSE or Global Scale of English. This is composed of sentence mastery, vocabulary, fluency and pronunciation. My score was 81, it means my score is at the Proficient Level.