Elmer Obiso
C-Padilla Street Cebu, City,CEB
Summary
Proven team player with a strong work ethic, demonstrated through a history of enhancing customer satisfaction and increasing revenue at N&M Music and Lounge. Skilled in multitasking and maintaining high levels of cleanliness, I excel in fast-paced environments, ensuring both efficiency and quality service. My reliability and problem-solving abilities contribute to positive guest experiences and operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stall Attendant
Firebowl Teppansilog
02.2022 - 01.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Section Waiter
N&M Music and Lounge
03.2018 - 04.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to increased overall revenue through upselling menu items and promoting daily specials.
- Assisted in training new waitstaff, sharing best practices for exceptional customer service.
Banquet Waiter
On Calll
11.2017 - 05.2018
- Executed synchronized meal service simultaneously serving multiple guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
Serves Crew
7/11 Convenience Store
04.2016 - 11.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Janitor
Crown 7
05.2014 - 03.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Education
No Degree - Information Technology
Asian College of Technology
Barangay Kalubihan Cebu,City11.2013
High School Diploma -
Don Carlos A Gothong National High School
C-Padilla Street Cebu,City04.2012
Elementary School Diploma -
San Nicolas Elementary School
Carlock Street Cebu,City04.2008
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Multitasking
Certification
- Certification of Employment
Timeline
Stall Attendant
Firebowl Teppansilog
02.2022 - 01.2024
Section Waiter
N&M Music and Lounge
03.2018 - 04.2020
Banquet Waiter
On Calll
11.2017 - 05.2018
Serves Crew
7/11 Convenience Store
04.2016 - 11.2017
Janitor
Crown 7
05.2014 - 03.2016
No Degree - Information Technology
Asian College of Technology
High School Diploma -
Don Carlos A Gothong National High School
Elementary School Diploma -
San Nicolas Elementary School
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