Elmer Duldulao
Senior Manager
Antipolo City, Province Of Rizal
Summary
With almost 31 years in the auto industry, I have already developed adept knowledge in the vehicle dealership operations. Immersed in the core business of sales and after sales I developed a deeper understanding of the operations from top to bottom. With this foundation and skills developed throughout the years, will be significantly contribute to the growth of the company.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work History
Senior Manager, Corporate Planning
CATS Motors Inc./Inchcape Philippines
San Juan, Quezon CIty
01.2017 - Current
- Ensure complete and timely submission of Business Plans and consolidated budgets for all the business units (Sales and After sales).
- Managed and monitor budgets effectively, achieving financial objectives by identifying red flags and oversights, and controlling budget expenditures based on plan or requirement.
- Championed process improvement and process standardization initiatives to establish proper controls and efficiency
- Extend support to the business development programs of various business units via:
- Developing programs and contribute strategies to develop programs for business units.
- Implementing and developing operational standards, policies and procedures.
- Leveraged data and create insights to make informed decisions and drive business improvements.
- Held weekly to monthly meetings to create business plans and coordination meetings to drive successful business.
- Established team priorities, maintained scheduled and monitored performance.
- Led strategic and business planning sessions to align with the annual departmental goals with overall company vision, fostering cohesive growth strategy.
- Rationalizing product lines by analyzing sales data, leading to focused improvement efforts and increased profitability.
- Reports to the SVP/General Manager
Asst. Mgr-Senior Manager-Dealer Sales Operations
Cats Motors, Inc.
01.2007 - 01.2017
- Provided support to the Dealer Sales Operations by managing the sales support team and assisted the Vice-President in the sales planning, budgeting and strategic requirements of the company.
- Supported to developed the sales programs like commissions, incentives and other sales initiatives for the whole sales operations.
- Supported to developed the general processes and flows of the whole retail sales dealership.
- Developed and managed the whole Dealers Sales Support functions in the overall sales acquisition and delivery journey.
- Oversee all support functions from Inventory acquisition and aging monitoring, Invoicing, vehicle registration, delivery controls and requirements and post sales requirements like issuance of commissions, subsidy and bonus collections.
- Reports to the VP-Sales
Financing and Insurance Specialist/Sales Administrative Assistant
CATS Motors, Inc.
Quezon City
02.2004 - 01.2007
- Coordinates and negotiates with Banks regarding customer's car loan applications.
- Coordinates and negotiates with Insurance companies regarding customer's car insurance requirements
- Creates marketing schemes for brand support on area of car financing and insurance
- Monitors production on Bank Dealer Incentives
- Monitors new and previous insurance premium productions
- Coordinates and meets with Bank's and Insurance Companies for latest market updates and competition
- Prepares, reviews and secure pertinent documents for submission and booking to banks
- Prepares and checks sales transactions related to financing and insurance
- Creates company's policies and guidelines on area of financing and insurance
- Central handling and coordination of F & I division for 3 branches. (Mercedes Benz, Mazda and Chrysler)
- Business Development for Financing and Insurance Business
- Creates Reports/Analysis for Financing and Insurance Business
- Responsible for creating work flows, controls,procedure and guidelines for Sales Administration Section
- Reports to the General Sales Manager.General Manager,President and Chairman
Financing and Insurance Specialist
GM Autoworld Quezon Avenue (Advan Motors)
Quezon City
08.1997 - 08.2003
- Monitors and supervises sections on Motor Vehicle's Invoicing, Financing, Insurance , Vehicle Registration and Credit and Collection.
- Checks and reviews sales transactions for Sales Department
- Coordinates with Banks regarding customer's car loan application.
- Coordinates with Insurance companies regarding customer's vehicle insurance requirements
- Creates marketing schemes for brand support on area of financing and insurance
- Monitors Bank Dealer Incentive's production
- Monitors new and previous customer's insurance production
- Prepares Sales Departments financing and insurance incentives
- Coordinates with banks and insurance companies on latest updates on marketing and competition
- Coordinates with Land Transportation Office regarding vehicle's registrations
- Monitors and coordinates collections from bank financing transactions
- Creates company's policies and guidelines related to financing and insurance
- Handles Financing and Insurance central processing for GM Quezon Avenue
- Reports to the Vice President for Finance
Sales Administration Assistant
Toyota Cubao, Inc.
Quezon City
01.1995 - 07.1997
- Encodes and monitors at least 100 daily transaction and vehicle releases.
- Clerical assistance to various section such as Invoicing, Financing, Insurance, and Vehicle Registration
- Prepares vehicle registration documentation.
- Liaison duties under vehicle registration section.
- Coordinates with Land Transportation Office regarding vehicle registration and processing
- Reports to the Sales Admin Head
Education
Bachelor of Science - Computer Science/Information Technology
Adamson University
San Marcelino, Metro Manila 01.1990 - 10.1994
Skills
Strategic planning
Operations management
Operations planning
Cross-functional collaboration
Documentation and reporting
Reporting management
Cross-functional team coordination
Corporate communications
Data-driven decision making
Budget administration
Database development
Business performance management
Accomplishments
- Created, Initiated and involve in the development all the Retail Standard Forms, and checklists used in the vehicle delivery since 2004
- Created all the standard quotation forms and finance calculators used by Finance and Insurance since 2004
- Used Microsoft Excel to develop inventory tracking spreadsheets for Sales with retail report functions, like aging, retail, projection and order bank
- Collaborated with team of 12 Business Heads in the development of CATS Manual of Operations.
- Involve in the development of the lead management process for retail sales.
Timeline
Senior Manager, Corporate Planning
CATS Motors Inc./Inchcape Philippines
01.2017 - Current
Asst. Mgr-Senior Manager-Dealer Sales Operations
Cats Motors, Inc.
01.2007 - 01.2017
Financing and Insurance Specialist/Sales Administrative Assistant
CATS Motors, Inc.
02.2004 - 01.2007
Financing and Insurance Specialist
GM Autoworld Quezon Avenue (Advan Motors)
08.1997 - 08.2003
Sales Administration Assistant
Toyota Cubao, Inc.
01.1995 - 07.1997
Bachelor of Science - Computer Science/Information Technology
Adamson University
01.1990 - 10.1994
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