Elmer Dalhag
CITY OF SANTA ROSA
Summary
Driven professional with a proven track record in food safety and customer service excellence, notably at Magnolia Chicken Station. Skilled in knife handling and audit reporting, I have enhanced team productivity and compliance standards. My approach has consistently resulted in increased customer satisfaction and operational efficiency, demonstrating a strong blend of technical and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Butcher
Magnolia Chicken Station
Quezon City, Metro Manila
11.2010 - 08.2011
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Merchandise Associate
Choice Harvest Inc.
Quezon City, Metro Manila
01.2009 - 01.2010
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Merchandise Associate
Selecta Ice Cream
Cavite City, Province Of Cavite
12.2008 - 01.2009
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Auditor
Demo Power Philippines
Binan
07.2005 - 11.2008
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
No Degree - Electrician
Balian National High School
Pangil, Province Of Laguna, Philippines04.2005
Skills
- Food safety knowledge
- Customer Service
- Knife handling expertise
- Meat weighing and labeling
- Audit reporting
- Compliance standards
- Issue Resolution
- Risk mitigation strategies
Timeline
Butcher
Magnolia Chicken Station
11.2010 - 08.2011
Merchandise Associate
Choice Harvest Inc.
01.2009 - 01.2010
Merchandise Associate
Selecta Ice Cream
12.2008 - 01.2009
Auditor
Demo Power Philippines
07.2005 - 11.2008
No Degree - Electrician
Balian National High School