Elmarie Joy Balontong
Caloocan
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
11
11
years of professional experience
Work History
Bank Teller
Security Bank Corporation
06.2012 - 07.2022
- Senior Teller with expertise in executing customer transactions such as deposits, withdrawals, and loan payments.
- Proficient in check cashing and verification of customer information to ensure security and trust.
- Key player in cross-selling bank products and services to enhance customer satisfaction and retention.
- Responsible for maintaining precise financial records and ensuring cash drawer accuracy.
- Designated trainer for onboarding and mentoring new tellers, fostering a knowledgeable team environment.
Treasury Assistant
Metro Manila Shopping Mecca Corp
06.2011 - 03.2012
- Delivered clerical and administrative support in the treasury department, emphasizing cash management efficiency.
- Operated under the guidance of the Treasury Manager to ensure precise and prompt processing of financial transactions.
- Specialized in managing and recording transactions primarily associated with department store cashiers.
Education
Bachelor of Science - Financial Management
Adamson University
04.2011
Skills
- Attention to Detail
- Communication Skills
- Foreign Exchange Management
- Treasury Operations
- Time Management
- Confidentiality
- Microsoft Excel
- Bank Reconciliation
- Cash Flow Management
Timeline
Bank Teller
Security Bank Corporation
06.2012 - 07.2022
Treasury Assistant
Metro Manila Shopping Mecca Corp
06.2011 - 03.2012
Bachelor of Science - Financial Management
Adamson University
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