Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ellhaine Naeomi Gutierrez

Ellhaine Naeomi Gutierrez

Marikina City, Metro Manila

Summary

Dynamic and versatile working-student with a proven track record in housekeeping and problem-solving, demonstrated during my tenure at Golden Minds Colleges Canteen. Excelled in creating efficient, clean environments and managing expenses effectively. Known for exceptional childcare experience and customer service, consistently exceeding employer expectations without exceeding budget constraints.

Overview

2
2
years of professional experience

Work History

House Sitter

Family Friends & Others
01.2025 - 03.2025
  • Communicated with homeowner via phone or text.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as washing the dishes, doing and folding the laundry, house maintenance, and cooking for the family.
  • Babysat for a one year old.
  • Managed the small family store.

School Supplies Seller

Mimi's Store
03.2025 - 04.2025
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
  • Demonstrated adaptability by embracing new technologies or tools that enhanced productivity or facilitated better communication with clients.
  • Negotiated prices, terms of sales and service agreements.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Volunteer

Animal Shelter
12.2024 - 12.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Canteen Worker

Golden Minds Colleges Canteen
11.2022 - 05.2023
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Budgeted the canteen money.
  • Sold the products to students.
  • Cooked the products to be sold.
  • Grocery shopped the items and ingredients needed inside the canteen.

Education

Bachelor of Science - Information Technology

Systems Technology Institute
Malolos, Province Of Bulacan, Philippines
06-2028

High School Diploma -

Golden Minds Colleges
Balagtas, Province Of Bulacan, Philippines
06-2024

Skills

  • Flexible schedule
  • Problem-solving
  • Housekeeping
  • Laundry skills
  • Childcare experience
  • Cleaning proficiency
  • Energy efficiency
  • Customer service
  • Errands
  • Expense management
  • Customer engagement
  • Marketing strategies
  • Inventory management
  • Sales techniques
  • Cash register management
  • Hospitality and accommodation
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Stock management
  • Decision-making
  • Sales strategy
  • Excellent communication
  • Adaptability and flexibility
  • Pricing strategy

Languages

English
Bilingual or Proficient (C2)
Mandarin
Elementary (A2)

Timeline

School Supplies Seller

Mimi's Store
03.2025 - 04.2025

House Sitter

Family Friends & Others
01.2025 - 03.2025

Volunteer

Animal Shelter
12.2024 - 12.2024

Canteen Worker

Golden Minds Colleges Canteen
11.2022 - 05.2023

Bachelor of Science - Information Technology

Systems Technology Institute

High School Diploma -

Golden Minds Colleges

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Ellhaine Naeomi Gutierrez