KENDRICK NOEL "ELLE" S. BACANI
SENIOR PROJECT MANAGER | PROGRAM MANAGER
San Juan
Summary
Strategic and results-oriented Senior Project Manager with 13+ years of experience leading enterprise programs across banking, insurance, and financial services. Proven success in managing complex regulatory-driven and customer-centric initiatives, including system migrations, digital transformation, and risk mitigation efforts. Skilled in aligning executive stakeholders, including CFOs and PMO Heads, with business strategy while driving crossfunctional teams to deliver high-impact results. Adept at navigating matrixed organizations, ensuring governance compliance, and executing projects that improve operational efficiency, customer engagement, and revenue growth.
Resourceful Project Manager with 14++ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Diligent Senior Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Overview
8
8
years of professional experience
2011
2011
years of post-secondary education
8
8
Certifications
Work History
Project Manager
Tata Consultancy Services
03.2024 - Current
- Spearheaded direct engagement with business stakeholders, PMO Head, and CFO to align project objectives, mitigate risks, and drive seamless end-to-end execution across critical initiatives.
- Partnered with executive leadership-including the CEO, Head of Finance, Regional Directors, and Consulting Leads-to shape strategic programs, support enterprise-wide alignment, and ensure project delivery met business transformation goals.
- Successfully managed the decommissioning and migration of 22 enterprise systems across multiple entities, ensuring operational continuity, regulatory compliance, and knowledge transfer.
- Oversaw a dynamic portfolio of 7 to 15 concurrent projects, leading a high-performing cross-functional team of 48 professionals. Championed agile methodologies, resource optimization, and timely delivery with measurable impact on business KPIs.
- Adept at navigating complex, fast-paced environments with a proven track record of balancing competing priorities, fostering cross-functional collaboration, and delivering mission-critical outcomes on time and within budget.
Project Manager
Thakral One Inc.
05.2019 - 02.2024
- Secured $1M USD in new project revenue by establishing strong client trust and encouraging repeat business engagements.
- Spearheaded the automation of financial and non-financial reporting packages, leading a 15-member team and significantly improving reporting efficiency and accuracy.
- Directed the pilot implementation of Fraud Detection, Customer, Product, and Loan Management Systems for a Vietnam-based lending firm, coordinating 38 members across 6 specialized teams.
- Acted as interim Service Delivery Manager for a major telecommunications client, maintaining seamless service delivery and operational continuity during leadership transition.
- Delivered end-to-end project execution, including action item tracking, stakeholder coordination, deployment readiness, and budget oversight.
- Guided the development of Business Requirement Documents (BRD) and workflow designs for key system tools and processes.
- Developed comprehensive project work plans, timelines, RACI matrices, and successfully mitigated high-priority risks and blockers.
- Conducted both administrative and technical interviews to ensure optimal staffing for project continuity and performance.
- Effectively managed project scope and change requests, ensuring alignment with client expectations and delivery milestones.
Project Coordinator / Junior Project Manager
Indra
01.2018 - 05.2019
- Led the end-to-end implementation of enterprise initiatives including Fingerprint Authentication, Customer Journey Analytics, Website Recommendation Engine, and Product-Customer Management Enhancements across 5 cross-functional teams (28 resources) using Microsoft Azure technologies.
- Acted as the primary liaison between executive stakeholders and internal delivery teams, ensuring alignment on scope, timelines, and business objectives.
- Drove strategic project planning to ensure revenue generation, proactively mitigating potential financial risks and loss exposure.
- Oversaw full resource lifecycle management-onboarding, transitions, performance tracking, and optimization of team KPIs-to maintain productivity and engagement.
- Orchestrated collaboration and issue resolution across 4 consortiums involved in the program, ensuring seamless coordination and compliance with multi-entity expectations.
- Administered and maintained the JIRA board to ensure accurate backlog grooming, sprint management, and scope containment, preventing deviations from approved deliverables.
Education
Bachelor of Science - Information Technology
Mapua Institute of Technology
05-2011
Skills
Program & Portfolio Management
Certification
Project Management: Planning, Timeline & Budget Handling, People Management
Timeline
Business Relationship Management
09-2024
Client Relationship Management
07-2024
Project Manager
Tata Consultancy Services
03.2024 - Current
Team & Quality Service Trainings
08-2023
Scrum for Runners / Agile Fundamentals
06-2022
Project Manager
Thakral One Inc.
05.2019 - 02.2024
SAS: Programming, Reporting, Customer Intelligence
03-2019
SAS Fraud Management
02-2019
Project Management: Planning, Timeline & Budget Handling, People Management
11-2018
Project Coordinator / Junior Project Manager
Indra
01.2018 - 05.2019
Informatica Bootcamp
05-2011
Bachelor of Science - Information Technology
Mapua Institute of Technology
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