Ellen Espina
Davao City, Province of Davao del Sur
Summary
At Jrpb Enterprises and Insurance Services, I honed my multitasking and customer satisfaction skills, significantly reducing data entry errors and improving client relations. My proficiency in cash management and telephone etiquette, coupled with a keen eye for detail, supported executive decisions and enhanced office efficiency.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
19
19
years of professional experience
Work History
Clerk
Jrpb Enterprises and Insurance Services
07.2006 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
PHILIPPINE SCHOOL OF TECHNOLOGY
JP LAUREL AVENUE BAJADA, DAVAO CITY03-1997
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
Clerk
Jrpb Enterprises and Insurance Services
07.2006 - Current
PHILIPPINE SCHOOL OF TECHNOLOGY
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