ELLEN AUREA RAGANDANG
Bacong
Summary
Energetic ESL Instructor experienced in teaching children from diverse range of cultures and ethnic backgrounds. Over 3 years of classroom experience at middle school levels. Excellent record of achieving reading, writing and speaking functions in student performance within set goal periods.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ESL Teacher
51talk
Dumaguete City, Philippines
04.2024 - Current
Self-Employed Business Owner
CE School and Office Supplies Trading
Ipil, Zamboanga Sibugay, Philippines
01.2022 - 12.2024
- Wholesale and Retail
Financial Advisor
Sunlife Canada
Canada
10.2019 - 09.2023
- Advised clients on investment strategies, retirement planning, and risk management.
- Developed personalized financial plans based on client goals, income, and market trends.
- Conducted quarterly financial literacy workshops, increasing firm visibility and attracting 50+ new clients.
- Utilized CRM tools to track client interactions and follow-ups, improving response time and client satisfaction scores.
General Manager
Zion19 General Merchandise
Ipil, Zamboanga Sibugay, Philippines
09.2019 - 08.2023
Secondary Teacher
Department of Education
Ipil, Zamboanga Sibugay, Philippines
08.2016 - 09.2019
Sales Manager
LRC Enterprises
Ipil, Zamboanga Sibugay, Philippines
06.2009 - 08.2016
- Managed day-to-day operations including scheduling, customer service, inventory, and budgeting
- Built and maintained client relationships, resulting in a 30% increase in repeat business
- Handled marketing and social media outreach, growing online engagement by 50%
- Oversaw financial records, invoicing, and expense tracking to ensure profitability
- Trained and supervised part-time staff, improving team efficiency and service quality
- Responded to inquiries via phone, email, and chat with professionalism and clarity
- Daily Task and Achievements
Education
Bachelor of Science - Computer Science
Marian College
Ipil, Zamboanga Sibugay, Phils.04.2007
Bachelor of Science - Computer Science
Marian College
Ipil, Zamboanga Sibugay, Phils.04.2007
Skills
- Clear and professional communication (verbal & written)
- Appointment setting and lead qualification
- Customer service and relationship building
- CRM and spreadsheet management (basic proficiency)
- Adaptability and quick learning of new tools
- Active listening and objection handling
- Team collaboration and follow-up strategies
- Interactive teaching
- Technology integration
- Online teaching
- Interactive learning
- Vocabulary enrichment
Certification
TESOL Certificate
Languages
English – Fluent (actively improving grammar and fluency)
Filipino - Fluent
Timeline
ESL Teacher
51talk
04.2024 - Current
Self-Employed Business Owner
CE School and Office Supplies Trading
01.2022 - 12.2024
Financial Advisor
Sunlife Canada
10.2019 - 09.2023
General Manager
Zion19 General Merchandise
09.2019 - 08.2023
Secondary Teacher
Department of Education
08.2016 - 09.2019
Sales Manager
LRC Enterprises
06.2009 - 08.2016
Bachelor of Science - Computer Science
Marian College
Bachelor of Science - Computer Science
Marian College
Dancing, sports, outdoor activities.
- Punctual and reliable
- Dedicated and committed to tasks
- Open to feedback
- Willing to learn new skills
- Excellent work ethic
- Good at multitasking