Ella Mei Tamayo
Customer Sales Representative
Las Piñas City
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
2
2
Languages
Work History
Retail Sales Supervisor
Jeremiah2911 Corporation
09.2024 - Current
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Ensured compliance with all company policies and procedures, including those related to safety, health, and workplace conduct.
- Increased sales by offering advice on purchases and promoting additional products.
Supervisor
Center for Community Transformation, CCT
02.2024 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Retail Specialist
Globe Telecom Inc.
03.2016 - 12.2023
- Sales Representative for Mobile, Broadband, Business Postpaid Plans
- Customer Service after sales concern
- Answer phone calls and inquiry and endorsed phone to customer if needed;
- And all other tasks assigned by Management of Globe Telecom
Fixed Term Employee
Quaerito Qualitas Inc. (People 4 People)
04.2013 - 02.2016
- Sales Representative for Mobile, Broadband, Business Postpaid Plans
- Customer Service after sales concern
- Answer phone calls and inquiry and endorsed phone to customer if needed;
- And all other tasks assigned by Management of Globe Telecom
PB Communication and Staffing and Services Co
11.2012 - 04.2013
- Sales Representative for Mobile, Broadband, Business Postpaid Plans
- Customer Service after sales concern
- Answer phone calls and inquiry and endorsed phone to customer if needed;
- And all other tasks assigned by Management of Globe Telecom
Production Planning and Control Specialist
EDS Manufacturing Inc.
09.2010 - 11.2012
- Production Planning and Control Specialist for producing wiring harnesses of car design
- Inventory control during month end
- Coordinating for delivery of harness ETA to Japan
Education
Bachelor of Science - Marketing
Dr. Filemon C. Aguilar Memorial Collage (DFCAM College)
Las Pinas, Metro Manila, Philippines04-2010
Skills
Sales strategy development
Store operations
Customer relationship building
Relationship building and management
Personal Information
- Age: 35
- Place of Birth: Manila
- Citizenship: Filipino
- Date of Birth: 10/05/1989
- Gender: Female
- Marital Status: Single
- Religion: Christian
Timeline
Retail Sales Supervisor
Jeremiah2911 Corporation
09.2024 - Current
Supervisor
Center for Community Transformation, CCT
02.2024 - 08.2024
Retail Specialist
Globe Telecom Inc.
03.2016 - 12.2023
Fixed Term Employee
Quaerito Qualitas Inc. (People 4 People)
04.2013 - 02.2016
PB Communication and Staffing and Services Co
11.2012 - 04.2013
Production Planning and Control Specialist
EDS Manufacturing Inc.
09.2010 - 11.2012
Bachelor of Science - Marketing
Dr. Filemon C. Aguilar Memorial Collage (DFCAM College)
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