Ellaine Pining
Summary
To be able to obtain a related position that would enhance my professional career and be able to make use of my abilities while taking part in the company's progress. To gain valuable experience and explore deeper knowledge.
Experienced administrative professional with strong focus on team collaboration and achieving results. Expertise in managing office operations, scheduling, and providing exceptional support to ensure smooth workflow. Known for reliability and adaptability to changing needs, with skills in communication, organization, and problem-solving. Prepared to make significant impact in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Back Office Support Specialist
Healthway Medical INC – HMC Inc
03.2023 - Current
- Communicate with the Medical team for information, dissemination, gathering of data and DTR submission
- Monitors and ensure that the correct number of manpower as per contract is met and complied with
- Collate and plot schedule of Medical Team per site in the system CCSMS
- Collate all Manual DTRs of Medical Team per site and endorsed to concerned dept
- For payroll processing
- Ensures timely and accurate processing and encoding of Daily Time Records (DTRs) in the timekeeping system for payroll purposes
- Ensuring timely credit for duties rendered by regular or reliever nurses
- Coordinate with the CCS Officers and Payroll team and ensure that the Medical Team is paid promptly
- Validate reports from the timekeeping system provided by IT and consolidate reports to be forwarded to payroll for processing
Back Office Support Supervisor
Healthway Medical INC – HMC Inc
04.2019 - 03.2022
- I
- Timekeeping processing
- Collate and plot schedule of Medical Team per site in the system CCSMS
- Collate all Manual DTRs of Medical Team per site and endorsed to concerned dept
- For payroll processing
- Ensures timely and accurate processing and encoding of Daily Time Records (DTRs) in the timekeeping system for payroll purposes
- Ensuring timely credit for duties rendered by regular or reliever nurses
- Coordinate with the CCS Officers and Payroll team and ensure that Medical Team is paid in a timely manner
- Validate reports from the timekeeping system provided by IT and consolidate reports to be forwarded to payroll for processing
- II
- Administrative duties:
- Monitors and ensures that the correct number of manpower as per client is met and complied with for billing, HR, and IT purposes
- Assist the admin team of the dept
- And ensure delivery of important documents to all CCS clinics
- Keeps track of the manpower request form, changes, and movement due to resignation, AWOL, etc
- Monitors the monthly or quarterly clinic visits and makes a monthly report to be submitted to the Asst
- Manager and the CCS Manager
- Routes for signatures and submission of MOs /VL/SL change schedule forms of CCS operations officers and other CCS personnel
- Ensures delivery of important documents to HRD and Billing & Collections Department in relation to timekeeping
- Responsible for scheduling and assisting the CCS Operations Officer with assigning the schedule of the health care team in CCS MS or Health Master System
- Conduct the orientation of the CCS MS Timekeeping system and Health Master to all new CCS officers and Medical Team
- Monitors and supports CCS Operations Officers in clinic visits, wellness events, including audits of clinic materials and devices
- Handles and controls CCS medical equipment devices borrowed from CCS accounts
- Monitors and overlooks all documentation and reports from CCS Back Office Support Assistant and CCS Officers
- Additional task: Deploy and Track Home visit request of clients
Operations Assistant
Healthway Medical INC – HMC Inc.
07.2017 - 03.2019
- Coordinates with HR the filling-up of vacancies for nurses and with DRD for the MD vacant lots
- Coordinates with DRD for the decking of the MD relievers
- Responsible for scheduling, interviewing and selection process of relievers upon the guidance and approval of the Back-Office Support Officer or in his/her absence, the Asst
- Manager for Operations
- Assists in the encoding of Daily Time records (DTRs) in the timekeeping system for payroll purposes when the CCS Operations Officer is not available or needs assistance
- Ensures completeness of all relievers' engagement documents to be submitted to HRD and Billing & Collections
- Prepares and submits endorsement to HR- Payroll of relievers successfully decked to ensure their timely and correct receipt of compensation as agreed during the engagement/confirmation
- Responsible in answering queries of relievers in all accounts
- Prepare all necessary supplies requested by clinic sites
Education
Bachelor of Science - Nursing
Our Lady of Guadalupe
01.2010
Secondary -
Colegio de San Clemente
Angono, Rizal01.2005
Primary -
San Felipe Neri Parochial School
01.2000
Skills
- Good interpersonal relationship
- Literate in computer applications
- Goal oriented
- Ability to communicate in a clear and professional manner
- Good at Health care practices
- Multitasking capabilities
- Follow guidelines efficiently
- Reliable in working independently as well as in team effort
- File organization
- Document management
- Calendar management
- Verbal communication
Accomplishments
- Certificate of achievement: Advanced Cardiac life support disaster & first Aid nursing, 07/13/09 - 07/15/09
- Certificate of achievement: Nursing Care Practice Imperative: Maximizing Resources with Quality, 09/04/09
Religious Affiliation
Roman Catholic
Personal Information
- Citizenship: Filipino
- Date of Birth: 01/31/89
- Marital Status: Single
Timeline
Back Office Support Specialist
Healthway Medical INC – HMC Inc
03.2023 - Current
Back Office Support Supervisor
Healthway Medical INC – HMC Inc
04.2019 - 03.2022
Operations Assistant
Healthway Medical INC – HMC Inc.
07.2017 - 03.2019
Secondary -
Colegio de San Clemente
Primary -
San Felipe Neri Parochial School
Bachelor of Science - Nursing
Our Lady of Guadalupe
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