ELLAH KATRINE LABAJO
Administrative / Marketing
Ballymena
Summary
Results-oriented Sales Professional with expertise in product launches and B2B sales. Led sales teams to achieve targets and optimize product performance. Excelled in customer relationship management, sales negotiation, and impactful presentations that drive revenue growth. Focused on fostering long-term client relationships and exceeding organizational objectives.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Care Assistant
Slemish Private Nursing Home
2026 - Current
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs.
- Collaborated with care teams to deliver person-centred support aligned with individual preferences.
- Assisted with mobility, transfers, and safe use of walking aids.
- Monitored residents' wellbeing and reported changes to nursing staff promptly.
- Helped serve meals and encouraged adequate nutrition and fluid intake.
- Maintained clean, safe care areas in line with infection control procedures.
- Documented care activities accurately and followed individual care plans consistently.
Care Assistant
Craigdun Nursing Home
03.2026 - 08.2026
- Supported residents with personal care, promoting dignity, comfort, and independence throughout daily routines.
- Monitored resident wellbeing and reported changes promptly to nursing staff for timely intervention.
- Assisted with meal service, hydration, and safe feeding support in line with care plans.
- Maintained accurate care records and updated documentation to support continuity of care.
- Helped transfer residents safely using mobility aids and proper moving-and-handling techniques.
- Responded calmly to resident needs, providing reassurance during distress, confusion, or agitation.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Observed infection-control procedures and maintained clean, safe resident environments at all times.
Restaurant Cashier
KFC LTD GB
04.2025 - 06.2026
- Processed customer payments accurately using POS system and handled cash, card, and contactless transactions
- Greeted guests promptly and delivered friendly service at front counter and drive-thru
- Reconciled till contents and reported cash discrepancies to shift management
- Issued receipts, refunds, and order corrections while maintaining transaction accuracy
- Coordinated with kitchen staff to confirm order details and reduce service delays
- Maintained clean, organized checkout area and supported food safety standards
Medical Sales Representative
Oro Sinai Pharma and General Merchandise
01.2023 - 01.2024
- Achieved sales targets by promoting pharmaceutical products to healthcare professionals.
- Monitored sales market activity to identify trends and adjust strategies proactively.
- Identified and secured new sales opportunities to consistently achieve performance targets.
- Negotiated profitable sales contracts to achieve revenue targets.
- Recorded sales data to assess performance and inform strategic decisions.
- Monitored sales market activity to remain ahead of competitors.
- Used regional knowledge to maximise territory area sales potential.
- Adapted sales style in response to client and customer requirements.
- Recorded sales for goods and service performance monitoring.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Delivered presentations on medical products to healthcare professionals, enhancing their understanding and facilitating informed prescribing.
- Presented new product lines to key medical and healthcare professionals.
- Coordinated with marketing department on launching new products; ensured smooth execution of launch plans by organising promotional events at hospitals or clinics.
Back office specialist
DNA MICRO INC.
01.2022 - 01.2023
- Monitored inventory levels to ensure timely replenishment, minimizing stock shortages.
- Established organized filing systems to improve document retrieval speed and accuracy.
- Provided support to front office staff leading to increased efficiency in service delivery.
- Streamlined back office processes, reducing turnaround time for tasks.
- Established filing systems for ease of document retrieval.
- Monitored inventory levels regularly, facilitated timely replenishment.
Administrative officer
Toyota Cebu Inc.
01.2019 - 01.2022
- Offered administrative support to the management team resulting in enhanced operations.
- Maintained clean, organised workspace, supporting team productivity.
- Assisted in arranging meetings for smoother communication channels.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Maintained a clean, organised workspace, improved productivity levels.
- Organised monthly reports to ensure record accuracy and facilitate decision-making.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Handled incoming calls for customer inquiries and support. for efficient handling of enquiries and complaints.
- Created an organised filing system for important office documents. for important and confidential office documents.
- Completed administrative tasks by deadlines to support team workflow. on admin tasks to minimise disruption to colleagues and workflows.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Prepared regular reports on expenses and office budgets.
- Produced and distributed monthly reports using Excel, enhancing visibility of business performance.
- Answered phone calls and emails for management team during busy periods.
Restaurant cashier
Chowfun Inc.
01.2018 - 01.2019
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Offered help where needed, contributing to team efforts toward achieving targets.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Balanced cash drawer at shift's end for accurate financial records. at end of shift for precise bookkeeping.
- Maintained a calm demeanour during peak hours to ensure excellent service delivery.
- Implemented hygiene practices in handling food and beverages for health and safety compliance.
- Maintained calm demeanor during peak hours, facilitating smooth service and positive customer experiences.
- Processed cash transactions for customer payments with precision. and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Informed customers about promotions and special events, driving increased sales.
- Educated customers on promotions, offers and special events to enhance product sales.
- Ensured cleanliness of restaurant area with regular sweeping and mopping.
Education
Bachelor of Business Administration - Marketing Management
University of Cebu
Cebu, Philippines10-2019
Skills
Patient care coordination
B2B sales
Patient outreach
Care documentation
Relationship management
Administrative support
Care plan collaboration
Patient appointment management
Supply inventory management
Healthcare equipment management
Administrative Proficient
Care budget monitoring
Customer focus
Data retrieval systems
Compassionate care
Nutritional support knowledge
Medication administration
Customer service excellence
Consistent care delivery
Timeline
Care Assistant
Craigdun Nursing Home
03.2026 - 08.2026
Restaurant Cashier
KFC LTD GB
04.2025 - 06.2026
Medical Sales Representative
Oro Sinai Pharma and General Merchandise
01.2023 - 01.2024
Back office specialist
DNA MICRO INC.
01.2022 - 01.2023
Administrative officer
Toyota Cebu Inc.
01.2019 - 01.2022
Restaurant cashier
Chowfun Inc.
01.2018 - 01.2019
Care Assistant
Slemish Private Nursing Home
2026 - Current
Bachelor of Business Administration - Marketing Management
University of Cebu