Elka Buenviaje

• Supervised daily operations to ensure efficiency and team coordination. and manage daily operations
• Led training for new employees on cashiering, barista work, and customer service to ensure high service standards
• Monitored daily inventory to ensure adequate supply levels.ed quality and consistency of coffee and beverages to maintain product excellence
• Implement company policies, procedures, and service standards
• Oversee cashiering, sales, and daily cash transactions
• Monitor inventory of coffee, food, beverages, and other supplies
• Assisted baristas and cashiers during peak hours to enhance customer service. baristas and cashiers during peak hours
• Handled refunds, discounts, void transactions, and customer complaints to resolve issues and enhance customer satisfaction
• Monitor food and beverage costs

• Take and process customer orders accurately
• Operate the cash register and POS system
• Assist with packing and releasing customer orders
• Prepare and serve coffee, tea, and other beverages
• Take customer orders and ensure they are prepared correctly
• Operate coffee machines, grinders, blenders, and other equipment
• Prepare espresso, brewed coffee, and specialty drinks
• Assist with food preparation and serving when needed.

FOOD AND BEVERAGE DEPARTMENT / BANQUET

• Set up tables, chairs, linens, and decorations for events
• Prepare the banquet area before the event
• Arrange plates, glasses, utensils, and other tableware
• Assist in serving food and beverages to guests
• Welcome and assist guests during events
• Refill food and beverage stations as needed
• Clear and clean tables during and after the event
• Assist with buffet setup and replenishment
• Respond to guests’ requests and provide good customer service
• Help clean and restore the venue after the event.

ASSIGNED IN HOUSEKEEPING DEPARTMENT

• Cleaning and maintaining guest rooms
• Making beds and changing bed linens
• Replacing towels and toiletries
• Dusting, sweeping, mopping, and vacuuming floors
• Cleaning bathrooms, mirrors, and fixtures
• Restocking room supplies
• Maintaining cleanliness of hallways and common areas
• Handling and sorting laundry

ASSIGNED IN FOOD AND BEVERAGE DEPARTMENT

• Prepare and serve food and beverages to guests
• Take food and drink orders accurately
• Set up and clean dining tables
• Serve meals and beverages professionally
• Assist guests with menu selections and inquiries
  Prepare and serve food and beverages to guests
• Take food and drink orders accurately
• Set up and clean dining tables
• Serve meals and beverages professionally
• Assist guests with menu selections and inquiries
• Clear tables and properly dispose of food waste