Elizabeth Dublas
Admin Support
Blk5 Lot 27 Villa Elena Yati Liloan Cebu
Summary
Equipped with problem-solving abilities and willingness to learn. Poised to contribute to the team's success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Admin Support
Support Services Group
01.2021 - 05.2026
- Worked well in a team setting, providing support and guidance.
- managing purchase orders for corporate accounts, Invoicing through Xero,
- processing a booking
- Certificate issuance
- Processing refunds
Customer Service Representative
Taking You Forward
02.2014 - 12.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Undergraduate - Bachelor of Secondary Education - Education
Cebu Technological University
Moalboal, Cebu 04.2001 -
High School Diploma -
Our Lady Academy
Ronda, Cebu 04.2001 -
Skills
Customer complaint resolution
Data entry accuracy
Team collaboration
Client communication
Empathy in service
Hobbies
Reading: An avid reader to continuously expand my perspective and learn new skills.
Hiking: To maintain a healthy work-life balance and cultivate resilience, I spend my weekends hiking, which challenges my endurance and keeps me focused on long-term goals.
Timeline
Admin Support
Support Services Group
01.2021 - 05.2026
Customer Service Representative
Taking You Forward
02.2014 - 12.2020
Undergraduate - Bachelor of Secondary Education - Education
Cebu Technological University
04.2001 -
High School Diploma -
Our Lady Academy
04.2001 -