Summary
Overview
Work History
Education
Skills
Certification
BEHAVIORS
Timeline
Generic
Eliza D. Esmama

Eliza D. Esmama

Gaya-gaya

Summary

Ambitious Sales Management Coordinator, Admin and Operation Management with more than a decade experience in Sales Operation to support the management in the New machine + LCS business, to develop a well-rounded and multi-tasking skill, with focus on driving results through cross-functional collaboration within the region and in business unit. This integrates the service locally and Indent selling for a fully integrated packaging and bottling line systems – wet and dry-part technology according to the company processes to attain goals and objectives.

Overview

22
22
years of professional experience
9
9
Certifications

Work History

Sales Coordinator, New Machine / CRM Key User / Strategic Management Support

KRONES FILIPINAS INC.
09.2016 - Current
  • Directly reporting to Managing Director and Head of Sales
  • Corporate Support of Salesforce, Key-user of CRM Salesforce- Data Management and Sales activities, Responsible for updating the customer’s information and sales order in CRM System
  • Controlling and steering sales activities mainly in CRM reports, hot projects, pipelines and opportunities
  • Responsible for addressing all customer concerns relating to final order shipment status, follow up documentation and preliminary response pertaining to invoicing concerns such as Spare-parts, Change-parts and New Machine
  • Follow-up and coordinates concern of / between customer and principal (KAG) pertaining to the opening of a Letter of credit and any related issue commercially and its requirements.
  • Coordinates the status of shipment of Reclamation parts or any related parts to the on-going project.
  • Supporting strategic sales and business Planning – support on 3 years forecasting, order intake and Investment Planning
  • Marketing Support in the events

Sales Coordinator, New Machine / Sales Support to LCS Management (Spareparts)

KRONES AG Philippine Representative Office
08.2011 - 09.2016
  • Administer all sales-related documents such as distributing and filing of purchase orders, Spareparts, New Machine, Retrofit and Change parts, correlated and according to the contract
  • Coordination and creation and preparation of the sales proposal, order and deliveries of the new machines and parts, Germany and Thailand.

Assistant to the Managing Director

KRONES AG Philippine Representative Office
01.2009 - 08.2011
  • Assist the Managing Director and Sales personnel for the liquidation and reimbursement of their travel expenses. Expense report – Summary / Balance expenses monthly.
  • Meeting coordination and arrangement with the MD and Sales and service coordination.
  • Ensure that Clients service schedules are met and where necessary send the customers a schedule of servicing dates or make prior appointments with the customers for servicing
  • Ensure that any follow-up services, if required, are carried out accordingly. Ensure necessary documents are sent out to principals and customers.
  • Update the daily necessary records on the workload for the month.
  • Arrange to meet the requirements of clients’ calls promptly and effectively.
  • Event organizer assistant in sales events, trade shows, and promotional activities

Sales Executive, Siemens Automation Parts and Service

GRAM INDUSTRIAL, INC.
12.2007 - 10.2008
  • Sales and promotional business (marketing strategies and exhibit)
  • Managing and coordinating Key Account clients and maintaining a good contact with customers and principals.
  • Achievement on predefined sales target.

Team Assistant and Internal Sales Support (Sensor & Process Instrumentation)

SIEMENS, INC.
07.2005 - 11.2007
  • Administer all sales-related documents such as issuing, distributing and filling of purchase orders in Instrumentation parts and equipment
  • Register sales requests and administer sales data. Assist in an offer generation, secure quotation from principals such as Singapore, Denmark, Germany and local suppliers and coordinate among sales project partners in terms of pricing and delivery schedule.
  • Preparation and follow-up of quotations and customers’ orders. Provide support in order processing and controlling including final generation of PO to principals.

Product Engineering Support (OJT)

AMKOR TECHNOLOGY PHILS., INC.
10.2004 - 04.2005
  • Review manufacturing specifications, initiates modifications and change to the set quality, yield, productivity and manufacturing standard and turn-around time at optimum cost.
  • Implements technical manufacturing process that will provide to a particular customer needs & specification to ensure that finished product meets the prescribed standard of the client

Education

Bachelor's degree - BS Business Administration in Operations Management

Lyceum of the Philippines - Main
05-2026

Bachelor of Engineering - undefined

Technological University of the Philippines – Taguig Campus
01-2008

Associate’s degree - Diploma in Instrumentation and Control Eng’g Technology

Technological University of the Philippines – Taguig Campus
01-2005

Skills

SAP Quotation and Order view & change

CRM Salesforce

MS Office

Canva

Communication

Teamwork

Critical thinking

Time management

Certification

Yello-Belt Lean Management Virtual, BKK, Oct. 18-19, 2023

BEHAVIORS

  • Act with urgency
  • Drive continuous process improvement
  • Promote Transparent and open communication
  • Learn and seek first the status and development
  • Foster a customer-first mindset
  • Lead by example
  • Maintain balance between corporate policy/rules and procedure, pro efficiency and work quality.

Timeline

Sales Coordinator, New Machine / CRM Key User / Strategic Management Support

KRONES FILIPINAS INC.
09.2016 - Current

Sales Coordinator, New Machine / Sales Support to LCS Management (Spareparts)

KRONES AG Philippine Representative Office
08.2011 - 09.2016

Assistant to the Managing Director

KRONES AG Philippine Representative Office
01.2009 - 08.2011

Sales Executive, Siemens Automation Parts and Service

GRAM INDUSTRIAL, INC.
12.2007 - 10.2008

Team Assistant and Internal Sales Support (Sensor & Process Instrumentation)

SIEMENS, INC.
07.2005 - 11.2007

Product Engineering Support (OJT)

AMKOR TECHNOLOGY PHILS., INC.
10.2004 - 04.2005

Bachelor of Engineering - undefined

Technological University of the Philippines – Taguig Campus

Associate’s degree - Diploma in Instrumentation and Control Eng’g Technology

Technological University of the Philippines – Taguig Campus

Bachelor's degree - BS Business Administration in Operations Management

Lyceum of the Philippines - Main
Eliza D. Esmama