Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Baking and Photography
Timeline
Generic
Elisa  Tan

Elisa Tan

Manager
Alabang, Muntinlupa City

Summary

Dynamic Marketing Manager at Aureya Travel and Tours Inc, skilled in social media marketing and exceptional communication. Proven track record in enhancing client relationships and increasing online engagement. Resourceful and detail-oriented, adept at managing travel arrangements and resolving conflicts, ensuring client satisfaction in every interaction. Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.

Overview

23
23
years of professional experience
13
13
years of post-secondary education

Work History

Marketing Manager

Aureya Travel and Tours Inc
10.2016 - 10.2024
  • Builds and maintains relationships with clients, travel and tour suppliers.
  • Advises clients regarding destinations, cultures, weather and activities.
  • One on one discussion to know their goals, budget and purpose of the trip.
  • Collect payments, arrange documents, book travel arrangements through our system.
  • Handle travel issues, conflicts, complaints and refunds.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Market and visit clients and company to offer travel promos and offers.

Reservation Officer

Rits Travel and Tours Inc
01.2002 - 09.2014
  • Research travel options for customers. Discuss arrangements and cost with costumers. Advice clients about itineraries and plans.
  • Provided exceptional customer service through timely responses to emails and phone calls from potential guests.
  • Verified guest information for accuracy, reducing errors in the reservation process.
  • Provided customers with information about availability and pricing.

Education

No Degree - Fundamental in Pastry Arts

International School Culinary Arts Management
Quezon City, Metro Manila, Philippines
06.2007 - 09.2007

Bachelor of Science - Business Administration And Management

International Academy of Management And Economics
Makati City, Metro Manila, Philippines
06.2001 - 06.2004

No Degree - Basic Interior

Philippine School of Interior Design
Makati
06.2000 - 03.2001

No Degree - 4th Year High School

Angelicum College (Home Study Program)
Quezon City, Metro Manila, Philippines
06.1999 - 04.2000

No Degree - Grade 6 To 3rd Year High School

Paco Citizen Academy Foundation
Manila, Metro Manila, Philippines
06.1994 - 03.1999

No Degree - Grade 3 To Grade 5

F. Benitez Elementary School
Makati City, Metro Manila, Philippines
06.1992 - 03.1994

No Degree - Grade 1 To 2

Pasay Chung Hua Academy
Pasay, Metro Manila, Philippines
06.1990 - 03.1992

Skills

    Communication Skills

    Organized with attention to details

    Resourceful working and dedicated to my work until task is complete

    Interpersonal Skills

    Compassionate towards people and their well-being

    Flexible in the workplace and open minded when it comes to trying new things

    Comfortable interaction will all age groups and populations

    Experience in being a leader as well as a teammate

    Technical Skills

    The ability to research information

    Well versed in Microsoft Word and Excel

    The ability to prioritize tasks, meet deadlines and manage schedule

    Social Media Marketing

    Familiar with Canva

    Other Skills

    Driving skills (Automobile)

Additional Information

Seeking a challenging experience where I can apply my skills and experience in a new role. To secure a meaningful position that aligns with my values and passions. To apply my growth mindset into a new career path. To apply my ability to learn quickly to a new career.

Interests

Volunteering

Online courses

Marketing

Animal welfare

Travel

Baking and Photography

Passionate about baking, the excitement of finished products, the consistency of baking and formula or measurement of each ingredients to make a bread or pastry. It gives me so much joy sharing it to my family and friends. It's my love language.


Photography is a creative outlet for me like self expression. Capturing moments and anything around me. Theres a pleasure and calming sense every time I hold my camera.

Timeline

Marketing Manager

Aureya Travel and Tours Inc
10.2016 - 10.2024

No Degree - Fundamental in Pastry Arts

International School Culinary Arts Management
06.2007 - 09.2007

Reservation Officer

Rits Travel and Tours Inc
01.2002 - 09.2014

Bachelor of Science - Business Administration And Management

International Academy of Management And Economics
06.2001 - 06.2004

No Degree - Basic Interior

Philippine School of Interior Design
06.2000 - 03.2001

No Degree - 4th Year High School

Angelicum College (Home Study Program)
06.1999 - 04.2000

No Degree - Grade 6 To 3rd Year High School

Paco Citizen Academy Foundation
06.1994 - 03.1999

No Degree - Grade 3 To Grade 5

F. Benitez Elementary School
06.1992 - 03.1994

No Degree - Grade 1 To 2

Pasay Chung Hua Academy
06.1990 - 03.1992
Elisa TanManager