Summary
Overview
Work History
Education
Skills
Timeline
Elisa Alconera

Elisa Alconera

Dumaguete, Province Of Negros Oriental

Summary

Driven by a results-focused approach, I enhanced customer satisfaction at FSG COMPANY by implementing efficient problem-solving strategies and adopting innovative software, streamlining workflows across departments. My expertise in quality assurance and exceptional problem-solving skills, coupled with my ability to collaborate effectively, have consistently contributed to project successes and improved operational efficiencies.

Overview

7
7
years of professional experience

Work History

Specialist -LEX SERVICES

FSG COMPANY
03.2023 - Current
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.

PROMODISER(ROVING)

MICHAEL GEL
09.2021 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

PROMODISER

Lee Super Plaza
01.2019 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Wedding Assistant

KERR DY
03.2018 - 01.2019
  • Conducted thorough research on potential vendors, resulting in informed recommendations that suited each couple''s needs and desires best.
  • Assisted in coordinating wedding ceremonies and receptions, contributing to memorable celebrations for numerous couples.
  • Assisted couples with budget development, identifying cost-saving opportunities without compromising on quality or experience.
  • Collaborated with event planners to create tailored wedding timelines and schedules, optimizing event flow.

Education

No Degree - Information Technology

VOCATIONAL (IT), Dumaguete, Province Of Negros Oriental, Philippines
04.2001 -

High School Diploma -

NEGROS ORIENTAL HIGH SCHOOL, Dumaguete, Province Of Negros Oriental, Philippines
04.2001 -

Skills

Customer Relations

Timeline

Specialist -LEX SERVICES - FSG COMPANY
03.2023 - Current
PROMODISER(ROVING) - MICHAEL GEL
09.2021 - 03.2022
PROMODISER - Lee Super Plaza
01.2019 - 04.2021
Wedding Assistant - KERR DY
03.2018 - 01.2019
VOCATIONAL (IT) - No Degree, Information Technology
04.2001 -
NEGROS ORIENTAL HIGH SCHOOL - High School Diploma,
04.2001 -

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Elisa Alconera