Elijah Dave Villan
Antipolo,RIZ
Summary
Award-winning Service Advisor at Honda Cars Makati, acclaimed for unparalleled customer service and exceptional computer skills. Triumphed as the 2023 Honda Cars Philippines National Skills Competition Champion and represented the Philippines globally. Excelled in fostering customer loyalty and exceeding sales targets, demonstrating adept multitasking and organization.
Overview
2025
2025
years of professional experience
Work History
Service Advisor
Honda Cars Makati
06.2016 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Best Honda Service Advisor in the Philippines
Honda Cars Makati
- Honda Cars Philippines National Skills Competition Champion, 2023, Sta. Rosa, Laguna, Philippines
- Represented the Philippines at the Asia Oceania Skills Competition, 2023, Melaka Malaysia
- Honda Cars Asia Oceania Skills Competition Champion, 2023, Melaka Malaysia
- To Represent Asia Oceania at the Honda World skill contest on October 2023 in Japan
- https://www.carguide.ph/2023/05/meet-service-advisor-representing.html
- https://www.autoindustriya.com/auto-industry-news/honda-cars-makati-rep-wins-regional-skills-contest.html
- https://visor.ph/humans/filipino-emerges-victorious-in-hondas-regional-skills-contest-in-malaysia/
- https://www.carmudi.com.ph/journal/hcpi-to-field-makati-dealer-service-advisor-at-2023-honda-world-skills-contest/
Education
Automotive Engineering - Automotive Engineering
Technological University of The Philippines
San Marcelino St, Ayala Blvd, Ermita, Manila, 100003-2016
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
Languages
English
Upper intermediate (B2)
Timeline
Service Advisor
Honda Cars Makati
06.2016 - Current
Best Honda Service Advisor in the Philippines
Honda Cars Makati
Automotive Engineering - Automotive Engineering
Technological University of The Philippines
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