Elihu Atuel
Disability Evaluation Specialist
Pasig,Metro Manila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Legal Intake Specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Disability Evaluation Specialist
IFIVE INC
03.2022 - 06.2023
- As disability examiner with law firm, role involves: Assessing eligibility by conducting comprehensive assessments by reviewing medical records, conducting interviews, and evaluating applications to determine applicant's eligibility for disability benefits.
- Gathering evidence: Collecting additional relevant information, such as medical records or expert consultations, to strengthen evidence supporting eligibility assessment.
- Making informed decisions: Analyzing gathered information and utilizing expertise to make well-informed decisions regarding applicant's qualification for disability benefits.
- Skilled at working independently and collaboratively in team environment
- Managed time efficiently in order to complete all tasks within deadlines
- Managed over 50 customer calls per day and increased monthly sales by 10%.
Customer Service Representative
Hinduja Global Solutions
01.2020 - 12.2021
- Providing exceptional customer service: Assisting customers by promptly addressing inquiries, concerns, and requests related to medical claims. Ensuring positive customer experience through professional and helpful communication via phone, email, or chat.
- Processing and resolving claims: Reviewing and processing medical claims accurately, adhering to policy guidelines. Collaborating with internal teams, healthcare providers, and insurance companies to resolve claim-related issues and ensure timely payments.
- Guiding and educating customers: Offering guidance on claim submissions, explaining coverage details, and assisting customers in understanding their insurance plans. Providing clear explanations of benefits, coverage limits, deductibles, and co-pays to help customers maximize their insurance benefits.
- Managed over 80 customer calls per day.
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Associate of Science - Information Technology
Surigao State College of Technology
Surigao City11.2019
Skills
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Calm and Professional Under Pressure
- Data Entry and Maintenance
- Multitasking and Prioritization
- CRM Software
- Creative Problem Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Disability Evaluation Specialist
IFIVE INC
03.2022 - 06.2023
Customer Service Representative
Hinduja Global Solutions
01.2020 - 12.2021
Associate of Science - Information Technology
Surigao State College of Technology
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