ELIASON ARISGA
Binaliw, Calbayog City
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
BUSINESS CENTER OPERATION SUPERVISOR
SM STORE
Tacloban City
2022.10 - 2023.08
- Setting goals for performance and deadlines in ways that comply with company's plan and vision
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
- Encouraged and promoted ideas aligned to business needs and benefits.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
ASSISTANT BRANCH MANAGER
MLHUILLIER FINANCIAL SERVICES, Calbayog City
Samar
2017.12 - 2021.12
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups
- Implemented process improvements to increase productivity.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Trained and developed new team members in alignment with branch service standards and objectives.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT
Northwest Samar State University
Calbayog City, WSA 2012.06 - 2016.03
Graduate of Professional Teacher - Education
Asia College, Eliason Pastoral Arisga, Brgy Binaliw
Bobon Northern Samar 2020.09 - 2021.03
Skills
Training and mentoring
undefinedAccomplishments
- Seminar on Anti-Money Laundering Law (AMLA)
- Certified Gold Appraiser
- VP- Customer Service Relation in OPEC Mlhuillier
- Licensed Professional Teacher
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
Timeline
BUSINESS CENTER OPERATION SUPERVISOR
SM STORE
2022.10 - 2023.08
Graduate of Professional Teacher - Education
Asia College, Eliason Pastoral Arisga, Brgy Binaliw
2020.09 - 2021.03
ASSISTANT BRANCH MANAGER
MLHUILLIER FINANCIAL SERVICES, Calbayog City
2017.12 - 2021.12
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT
Northwest Samar State University
2012.06 - 2016.03
Similar Profiles
MARIA CARMEN A. VERZOMARIA CARMEN A. VERZO
Selling Manager at THE SM STORE MEGAMALL and THE SM STORE MARIKINASelling Manager at THE SM STORE MEGAMALL and THE SM STORE MARIKINA
Floralyn Luna- NuquiFloralyn Luna- Nuqui
Retail Sales Manager at The SM StoreRetail Sales Manager at The SM Store
MICA CAMILLE SANTOSMICA CAMILLE SANTOS
Gift Registry - Advisor at SM Store - NovalichesGift Registry - Advisor at SM Store - Novaliches