Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ELIASON  ARISGA

ELIASON ARISGA

Binaliw, Calbayog City

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

BUSINESS CENTER OPERATION SUPERVISOR

SM STORE
Tacloban City
10.2022 - 08.2023
  • Setting goals for performance and deadlines in ways that comply with company's plan and vision
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks
  • Monitoring employee productivity and providing constructive feedback and coaching
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

ASSISTANT BRANCH MANAGER

MLHUILLIER FINANCIAL SERVICES, Calbayog City
Samar
12.2017 - 12.2021
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups
  • Implemented process improvements to increase productivity.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Trained and developed new team members in alignment with branch service standards and objectives.

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT

Northwest Samar State University
Calbayog City, WSA
06.2012 - 03.2016

Graduate of Professional Teacher - Education

Asia College, Eliason Pastoral Arisga, Brgy Binaliw
Bobon Northern Samar
09.2020 - 03.2021

Skills

Training and mentoring

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Accomplishments

  • Seminar on Anti-Money Laundering Law (AMLA)
  • Certified Gold Appraiser
  • VP- Customer Service Relation in OPEC Mlhuillier
  • Licensed Professional Teacher
  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.

Timeline

BUSINESS CENTER OPERATION SUPERVISOR

SM STORE
10.2022 - 08.2023

Graduate of Professional Teacher - Education

Asia College, Eliason Pastoral Arisga, Brgy Binaliw
09.2020 - 03.2021

ASSISTANT BRANCH MANAGER

MLHUILLIER FINANCIAL SERVICES, Calbayog City
12.2017 - 12.2021

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT

Northwest Samar State University
06.2012 - 03.2016
ELIASON ARISGA