Elias Esmail
Mabalacat City Pampanga
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
Railec Fone Shop and General Merchandise
05.2011 - 03.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Supervisor
Kultura Store Inc
05.2014 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
Mindano State University, UTC
Islamic City Of MarawiBachelor Of Elementary Education - General Education
Mindano Islamic Computer College
Islamic City Of Marawi04.2011
Skills
- Keen to details and goal oriented
- Flexible and can adopt into sudden changes
- Open to new ideas and willing to learn new way of doing things
- Skills in decision making, conflict resolution and strategic planning, enabling succesful project execution and team effeciency
Certification
• Coaching for Success
• Retail Sales Management
• Driving Sales Through Retail Metrics
Languages
English
Beginner (A1)
Timeline
Supervisor
Kultura Store Inc
05.2014 - Current
Sales Associate
Railec Fone Shop and General Merchandise
05.2011 - 03.2014
• Coaching for Success
• Retail Sales Management
• Driving Sales Through Retail Metrics
Mindano State University, UTC
Bachelor Of Elementary Education - General Education
Mindano Islamic Computer College