Overview
Work History
Education
Skills
Timeline
Generic

ELENA SERGEEVNA SLYUSARENKO

DUBAI

Overview

21
21
years of professional experience

Work History

MANAGER

KATHRINA GENERAL TRADING LLC
01.2012 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Cabin Crew Member

Air Arabia
01.2004 - 12.2011
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote a safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Education

High School Diploma -

ENGLISH SCHOOL NUMBER 36
ROSTOV ON-DON RUSSIA
07-1992

Skills

  • Project management
  • Employee training
  • Customer service
  • Conflict resolution

Timeline

MANAGER

KATHRINA GENERAL TRADING LLC
01.2012 - Current

Cabin Crew Member

Air Arabia
01.2004 - 12.2011

High School Diploma -

ENGLISH SCHOOL NUMBER 36

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ELENA SERGEEVNA SLYUSARENKO