ELENA SERGEEVNA SLYUSARENKO
DUBAI
Overview
21
21
years of professional experience
Work History
MANAGER
KATHRINA GENERAL TRADING LLC
01.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cabin Crew Member
Air Arabia
01.2004 - 12.2011
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Education
High School Diploma -
ENGLISH SCHOOL NUMBER 36
ROSTOV ON-DON RUSSIA07-1992
Skills
- Project management
- Employee training
- Customer service
- Conflict resolution
Timeline
MANAGER
KATHRINA GENERAL TRADING LLC
01.2012 - Current
Cabin Crew Member
Air Arabia
01.2004 - 12.2011
High School Diploma -
ENGLISH SCHOOL NUMBER 36