ELENA MARIE ALARICIO

Ensuring that human resources services are efficiently delivered across the organization. This includes supporting HR operations, managing data and analytics, improving HR processes, and ensuring the alignment of HR initiatives with organizational goals. The HR Delivery Analyst ensures a smooth and effective implementation of HR programs and services.

• Company Overview: HR Service Delivery is the HR function responsible for providing employees and line managers with a wide range of services
• Managing HR records including, applicant logs, and employee forms
• Issuing employment contracts and verifying completion
• Providing backend HR services to business operations
• HR Service Delivery is the HR function responsible for providing employees and line managers with a wide range of services

• Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints
• Maintaining a positive, and professional attitude toward customers
• Responding promptly to customer inquiries
• Acknowledging and resolving customer complaints