Elena Tolentino
Quezon City,Metro Manila
Summary
Professional with two strong background in Pharmaceutical Industry as District Sales Manager and Community Pharmacist in Drugstores.
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
Work History
Community Pharmacist
Eastbay Pharmacy
04.2022 - Current
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Reduced medication errors through diligent prescription review and verification processes.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
Community Pharmacist
Secure Health Drugstore
05.2017 - 09.2017
Community Pharmacist
Quebong Drugstore and Medical Supply
05.2015 - 08.2016
Community Pharmacist
Mega Health Drugstore
07.2013 - 04.2015
District Sales Manager
Innogen Pharmaceuticals, Inc.
05.2009 - 04.2013
- Conducted thorough performance reviews to inform coaching strategies and support team growth.
- Fostered a collaborative environment for driving team engagement and motivation.
- Developed comprehensive sales strategies for maximizing market penetration.
- Engaged with cross-functional teams for aligning sales initiatives with customer needs.
Regional Operations Manager
Westfield Pharmaceutical, Inc.
07.2003 - 04.2009
- Directed regional operations to ensure seamless execution and alignment with corporate goals.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Traveled to over 10 locations per week to manage each store and perform reviews of individual managers and employees.
- Implemented Lean Six Sigma methodologies using statistical analysis tools, improving process efficiency.
- Developed standard operating procedures, enhancing consistency and operational quality.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
District Sales Manager
JM Tolmann Laboraties, Inc.
01.1996 - 06.2003
- Conducted thorough performance reviews to inform coaching strategies and support team growth.
- Developed comprehensive sales strategies for maximizing market penetration.
- Engaged with cross-functional teams for aligning sales initiatives with customer needs.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Education
Bachelor of Science - Pharmacy
Centro Escolar University
Manila, Metro Manila, Philippines03-1995
Skills
- Medication dispensing
- Commitment to Professional Development
- Adverse event reporting
- Prescription verification
- Healthcare collaboration
- Teamwork and collaboration
- Product knowledge
- Team development
- Microsoft PowerPoint
- Customer relationship management (CRM)
- Sales team leadership
- Sales presentations
- Territory management
- Goals and performance
- Sales leadership
Timeline
Community Pharmacist
Eastbay Pharmacy
04.2022 - Current
Community Pharmacist
Secure Health Drugstore
05.2017 - 09.2017
Community Pharmacist
Quebong Drugstore and Medical Supply
05.2015 - 08.2016
Community Pharmacist
Mega Health Drugstore
07.2013 - 04.2015
District Sales Manager
Innogen Pharmaceuticals, Inc.
05.2009 - 04.2013
Regional Operations Manager
Westfield Pharmaceutical, Inc.
07.2003 - 04.2009
District Sales Manager
JM Tolmann Laboraties, Inc.
01.1996 - 06.2003
Bachelor of Science - Pharmacy
Centro Escolar University
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