Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

ELEAZAR MANLANG

MAPILI
ELEAZAR MANLANG

Summary

Customer service oriented with more than ten years

experience in technical support, retail and customer service. Involved in management, customer handling through sales, and after sales services.

Overview

13
years of professional experience
6
years of post-secondary education

Work History

TCL Online Services Inc
Alabang, Muntinlupa City

Technical Support Representative
05.2022 - 02.2023

Job overview

Handling technical issue on TCL products like tv, sound and other appliances, to resolved technical problems, give solutions and inquiry on the said brand and products.

Affiliated Electronics Service Corporation (Aserco
Balibago, Sta. Rosa, Laguna

Team Leader
10.2021 - 04.2022

Job overview

- Responsible for handling after sales products like printers (

Epson, canon ) and laptop such as ( Acer )

- Responsible for encoding under warranty Epson products

through Epson portal which is base on singapore.

- Ordering of canon and Epson parts for out of warranty units.

- Responsible for parts inventory and other technician supplies.

Abenson Ventures Inc.
Balibago, Sta. Rosa, Laguna

Category Specialist
07.2017 - 10.2021

Job overview

- Handling customer service and customer units which is

defective to be send to service center.

- Responsible for ordering and checking stocks availability for product quantity.

- Inventory checking for each category or brand ( Audio Video,Home Appliance and Gadgets).

Electroworld Inc.
Balibago, Sta. Rosa, Laguna

Products Specialist
05.2010 - 07.2017

Job overview

- Introducing specific products to customer.

- Responsible for mobile Gadgets

- Handling customer service such as defective products.

Education

Pamantasan Lungsod Ng Muntinlupa
NBP Reservation Muntinlupa

Bachelor Of Science In Computer Science from Computer And Information Technology
06.2004 - 04.2009

University Overview

Colegio De San Pedro
Pacita, San Pedro, Laguna

Computer Programming
10.2002 - 04.2004

University Overview

Skills

Technical Support

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Interests

Swimming

Traveling With Motorcycle

Music

Hiking

Marathon

Timeline

Technical Support Representative
TCL Online Services Inc
05.2022 - 02.2023
Team Leader
Affiliated Electronics Service Corporation (Aserco
10.2021 - 04.2022
Category Specialist
Abenson Ventures Inc.
07.2017 - 10.2021
Products Specialist
Electroworld Inc.
05.2010 - 07.2017
Pamantasan Lungsod Ng Muntinlupa
Bachelor Of Science In Computer Science from Computer And Information Technology
06.2004 - 04.2009
Colegio De San Pedro
Computer Programming
10.2002 - 04.2004
ELEAZAR MANLANGMAPILI