ELAN MAE SARSONA
DAVAO CITY,DAVAO DEL SUR
Summary
Proficient Import and Export Coordinator delivering precise documentation for shipments and maintaining strong client relationships. Coordinates updates on shipment statuses, resolving issues to support on-time delivery. Implements efficient billing processes to ensure accurate revenue collection and financial recordkeeping.
Overview
8
8
years of professional experience
Work History
IMPORT DOCUMENTATION AND BILLING ASSISTANT
JMPM FREIGHT FORWARDER INTERNATIONAL INC.
DAVAO CITY, PHILIPPINES
03.2024 - 03.2025
- Managed the collection and verification of receipts and supporting documentation for import shipment billing to ensure accuracy and compliance
- Prepared and processed customer invoices for trucking services, ensuring alignment with shipment and contract details to facilitate accurate billing
- Tracked ETA of import shipments and coordinated updates with clients and internal teams, enhancing delivery planning and minimising delays
- Prepared daily and weekly delivery status reports to monitor shipment progress and support internal tracking and billing activities
- Responded to customer inquiries, providing timely and accurate shipment updates to maintain service quality and enhance client satisfaction
- Processed payroll for truck drivers, ensuring timely and accurate calculation and disbursement of compensation
IMPORT AND EXPORT COORDINATOR
MCJ 21 CARGO HANDLING SERVICES
DAVAO CITY, PHILIPPINES
01.2017 - 03.2024
- Managed import and export shipment documentation, ensuring compliance and timely processing to facilitate operational efficiency
- Coordinated client communications by providing regular shipment updates and resolving issues to strengthen client relationships
- Processed delivery orders from shipping lines and collaborated with stakeholders to ensure smooth cargo release
- Monitored and tracked the estimated time of arrival (ETA) of shipments to support planning and on-time delivery
- Prepared and submitted billing invoices for clients’ import and export shipments, supporting accurate and timely revenue collection
- Responded promptly to client inquiries and provided customer support through clear, professional communication
- Prepared and submitted daily operational and status reports to management, highlighting shipment progress and operational activities
- Assisted with accounting tasks, including financial recordkeeping, data entry, and reconciliation of transactions
- Processed payroll for truck drivers, ensuring accurate calculations and on-time compensation
- Monitored truck maintenance and fuel expenses to support efficient and cost-conscious fleet operations
Education
Bachelor of Science - CUSTOMS ADMINISTARTION
MATS COLLEGE OF TECHNOLOGY
DAVO CITY01-2017
Skills
- Shipment documentation
- Document verification
- Billing processes
- Payment Processing
- Financial recordkeeping
- Financial reconciliation
- Excel expertise
- Microsoft Office expertise
- Shipment tracking
- Client communication
- Client liaison
- Coordination skills
- Time management
- Problem solving
- Client confidentiality
Timeline
IMPORT DOCUMENTATION AND BILLING ASSISTANT
JMPM FREIGHT FORWARDER INTERNATIONAL INC.
03.2024 - 03.2025
IMPORT AND EXPORT COORDINATOR
MCJ 21 CARGO HANDLING SERVICES
01.2017 - 03.2024
Bachelor of Science - CUSTOMS ADMINISTARTION
MATS COLLEGE OF TECHNOLOGY