Elame Lama
Roxas City
Summary
Driven to achieve the best results for customers. Driven team player with keen apt for comforting and advising individuals through difficult situations. Well-versed in emergency dispatching procedures and requirements. Loyal and approachable Sales Person with a strong belief in customer. A quick learner who is passionate about helping customers and achieving the best shopping experiences.
Overview
19
19
years of professional experience
Work History
Sales Executive
MISTER BAKER TRADING
Sharjah, UAE
09.2017 - 06.2023
- Cultivated relationships with key clients to enhance customer loyalty and retention.
- Developed tailored sales strategies, aligning products with client needs and market trends.
- Conducted market research to identify new opportunities and inform product positioning.
- Analyzed sales data to track performance metrics and refine sales tactics accordingly.
- Negotiated contracts with major clients, securing favorable terms for both parties involved.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Executive
GREEN INTERNATIONAL GEN.TRADING
Sharjah, UAE
06.2014 - 04.2017
- Markets and sell company’s products and services to customers such as individuals and companies. Approaching potential customers with the aim of winning a new business, maintaining good relationships with existing clients, to gain repeat business.
Acting Site manager
EMIRATES NATIONAL OIL COMPANY(ENOC)
Dubai, UAE
04.2011 - 10.2013
- Responsible in overall operation that involves customer service, staff supervision, merchandise management, administrative responsibilities, operation and maintenance, health, safety, security and environment (HSSE), banking
Shift Supervisor
EMIRATES NATIONAL OIL COMPANY(ENOC)
Dubai, UAE
05.2008 - 04.2011
- Supervise staff as they handle service to the customer.
- Over all responsible for the whole operation on that particular shift.
- Prepares shift/daily cash & credit hand over & reconcile according to the shift /daily report & able to enter into the CPAY system.
- Conduct price change on merchandise and fuel according thru the POS & TSW system.
- Prepares daily cash banking deposit (As & when required)
- Entering purchase & return invoices into CPAY system.
- Closing the daily report using the TSW system
- Projects & make order of fuel for the sites base on daily average sales.
Cashier/Sales Associate/Stocker
EMIRATES NATIONAL OIL COMPANY(ENOC)
Dubai, UAE
11.2004 - 05.2008
- Ensure customer satisfaction according to their needs & wants.
- Products merchandising thru implementing the FIFO thus following set retail Plano gram.
- Check, monitor all expiry & damaged products and proper receiving.
- Handling customer complain professionally thus ensuring to have a repeat business.
- Maintain cleanliness & orderliness of the site.
- Able to conduct c-store promotions and new products.
- Handle cash & credit transactions using cash register & verifone machine.
- NOTE: Scored 100% in Mystery Shopper.
Education
Computer Harware, Networking
OSCAR CULTURAL INSTITUTE
Dubai, UAE01.2012
High school diploma - HIGH SCHOOL
PONTEVEDRA NATIONAL HIGH SCHOOL
Philippines01.1998
Skills
- Account management
- Product knowledge
- Multi tasking management
- Cold calling
- Statement Billing
- Payment collection
- Marketing
- Customer service
- Sales expertise
LANGUAGES
ENGLISH
Timeline
Sales Executive
MISTER BAKER TRADING
09.2017 - 06.2023
Sales Executive
GREEN INTERNATIONAL GEN.TRADING
06.2014 - 04.2017
Acting Site manager
EMIRATES NATIONAL OIL COMPANY(ENOC)
04.2011 - 10.2013
Shift Supervisor
EMIRATES NATIONAL OIL COMPANY(ENOC)
05.2008 - 04.2011
Cashier/Sales Associate/Stocker
EMIRATES NATIONAL OIL COMPANY(ENOC)
11.2004 - 05.2008
High school diploma - HIGH SCHOOL
PONTEVEDRA NATIONAL HIGH SCHOOL
Computer Harware, Networking
OSCAR CULTURAL INSTITUTE
DRIVING LICENSE
Driving license category Light Vehicle