Elaine Romanes
Kawit, Province Of Cavite
Summary
Professional and prepared administrative professional with experience in supporting executive teams and managing office operations. Skilled in scheduling, communication, and document management, with strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Adept at prioritizing tasks, maintaining confidentiality, and ensuring smooth workflow.
Experienced with managing executive schedules, organizing meetings, and handling communications. Utilizes organizational skills and attention to detail to ensure efficient office operations. Knowledge of coordinating travel arrangements.
Overview
9
9
years of professional experience
Work History
Billing Supervisor
Non Wearable MBC Inc.
Pasay, Metro Manila, Philippines
11.2024 - Current
- Facilitated cross-functional communication between departments to ensure seamless integration of accounting processes.
- Developed comprehensive budgets in collaboration with department managers to ensure alignment with organizational objectives.
- Consistently monitoring expenses and tracking variances.
- Analyzed business processes to identify cost savings and operational efficiencies.
Store Manager
Hard Discount Philippines
Naic, Province Of Cavite, Philippines
06.2023 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Reported issues to higher management with great detail.
Management Secretary
Non Wearable MBC Inc.
Pasay, Metro Manila, Philippines
07.2016 - 04.2023
- Increased efficiency within the office environment through regular evaluation of workflows, identifying areas for improvement or streamlining operations as needed.
- Safeguarded company confidentiality through diligent handling of sensitive documents and strict adherence to privacy policies.
- Ensured timely completion of projects by coordinating schedules, delegating tasks, and monitoring progress regularly.
- Facilitated travel arrangements for executives including booking flights, accommodations, ground transportation services ensuring hassle-free trips.
- Enhanced communication between departments by organizing and attending inter-departmental meetings, taking accurate minutes, and distributing them accordingly.
- Managed appointment scheduling, maintaining an organized calendar to avoid conflicts or double bookings.
- Improved document organization with the development of a comprehensive file management system for easy access and retrieval.
- Managed office inventory and supplies, monitoring stock levels and placing orders proactively to avoid shortages or delays in operations.
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Coordinated travel arrangements and bookings for executive staff.
Education
Bachelor of Science - Information Technology
Batangas State University
Batangas, Province Of Batangas, Philippines03-2010
Skills
- Effective calendar coordination
- Efficient data organization
- Operational coordination
- Document organization
- Proficient in calendar management
- Travel coordination
- Analytical report creation
- Attention to detail in proofreading
- Collaborative teamwork
Timeline
Billing Supervisor
Non Wearable MBC Inc.
11.2024 - Current
Store Manager
Hard Discount Philippines
06.2023 - 10.2024
Management Secretary
Non Wearable MBC Inc.
07.2016 - 04.2023
Bachelor of Science - Information Technology
Batangas State University