Customer Service Professional with 10 years of experience. Recently took up nursing assistant as a new venture to the service- providing spectrum and would like to expand to the field of healthcare environment. I'm competent, compassionate and bearing good character
-Resolved guest complaints and discrepancies in prompt and courteous manner.
-Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
-Created welcoming and comfortable environment for guests.
-Contributed positively towards achieving team targets by cross-selling of food and beverages during interactions with guests.
Employee of the Month
May 2011
Emirates/ Dnata
Employee of the Month
Mar 2019
Bahrain Airport Services
TESDA NATIONAL CERTIFICATE NCII
HEALTHCARE SERVICES
Pampanga/ Feb 2024
PHILIPPINE RED CROSS
Standard First Aid and Basic Life Support CPR/AED
SEMINAR:
Baguio/ Jul 2023
-Creating Your Self- Care Plan
-Creating A Compassionate Culture at Work and Home
- Breaking Barriers to Healthier Communication
EXTRACURRICULAR ACTIVITIES:
Community Service
Mabalacat Pampanga/ Sep 2023- Dec 2023
- Haduan Aeta Village
- Munting Tahanan ng Nazareth