ELAINE JOY G. SUMALAPAO
Summary
Hardworking Service Crew Member experienced in customer service, sales, merchandising, and retail operations. Delivered high-quality work through adaptability and commitment to teamwork while fostering positive interactions with diverse individuals. Focused on contributing to company success and pursuing professional growth.
Overview
9
9
years of professional experience
Work History
Service crew
Jolly Management Solutions Inc.
Robinson's Mall Pavia
03.2019 - 06.2020
- Assisted customers at cashier station and drive-thru, ensuring efficient service and satisfaction.
- Earned recognition for exceptional service and teamwork in counter crew, contributing to positive customer experiences.
- Provided excellent customer service during peak hours and maintained a positive atmosphere.
- Operated kitchen equipment to prepare food items according to company standards.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
Service Crew
Verde Foods Inc.
01.2016 - 05.2018
- Verde Foods Inc. under agency of Fusion Integrated Service Cooperation
- Provided exceptional customer service to enhance guest experiences.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining and food preparation areas.
Service Crew
Verde Foods Inc.
06.2014 - 12.2015
- Recognized as Crew of the Month in June 2014.
- Supported operations at Galing station during October.
- Contributed to Verde Foods Inc. operations under Staff Search Asia Service Cooperative
Service crew
T.J Foods Inc.
Gaisano Mall
11.2011 - 05.2012
- Recognized as Best Crew in Pasta station
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in food preparation and ensured quality standards were met.
Education
Bachelor - Medical Laboratory Services
Central Philippine University
Associate - Shipboard Services
St.Therese MTC Colleges
Skills
- Customer Service
- Cash handling
- Organizational skills
- Attention to Detail
- Time Management
- Multitasking
- Teamwork
- Adaptability
- Problem Solving
- Communication Skills
- Customer Engagement
- Hygiene Standards
Timeline
Service crew
Jolly Management Solutions Inc.
03.2019 - 06.2020
Service Crew
Verde Foods Inc.
01.2016 - 05.2018
Service Crew
Verde Foods Inc.
06.2014 - 12.2015
Service crew
T.J Foods Inc.
11.2011 - 05.2012
Bachelor - Medical Laboratory Services
Central Philippine University
Associate - Shipboard Services
St.Therese MTC Colleges