Professional with strong background in maintaining cleanliness and order, prepared for this role. Skilled in various cleaning techniques, effective time management, and attention to detail. Reliable team player who adapts to changing needs and ensures high standards are consistently met. Focused on delivering outstanding results through collaboration and efficiency.
Work History
Housekeeping Staff
2 Years 7 Months
Mandarin Plaza Hotel | 11.2023 - Current
Cleaned and maintained guest rooms to ensure optimal presentation and comfort standards.
Maintained a professional appearance and positive attitude throughout daily tasks, contributing to an overall pleasant experience for both guests and colleagues alike.
Cleaning rooms in hotels and other properties, restocking supplies and reporting repair needs to maintenance staff.
Utility/Production Crew
6 Months
Goldilocks | 10.2022 - 04.2023
Operated production machinery to ensure efficient workflow and high-quality output.
Collaborated with team members to meet daily production targets effectively.
Room Attendant
2 Years 1 Month
Crimson Resort and Spa Mactan | 12.2019 - 01.2022
Collaborated with housekeeping team to maintain high-quality service and guest satisfaction.
Fostered positive relationships with guests by addressing their needs and concerns in a timely manner.
Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Working Scholar (Library)
2 Years 5 Months
University of Cebu- Lapu-lapu and Mandaue | 10.2016 - 03.2019
A part-time role designed for individuals balancing academic studies with professional employment.
Assists both teachers and students regarding book inquiry.
OJT Phase 2 (Housekeeping)
3 Months
bai Hotel | 10.2018 - 01.2019
Demonstrated respect, friendliness, and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
OJT Phase 1 (Banquet, F and B service)
4 Months
BIG Hotel | 10.2016 - 02.2017
Assisted with day-to-day operations, working efficiently and productively with all team members.
Greet guests warmly and provide detailed menu information, including daily specials and allergen warnings.
Production Crew
2 Months
Goldilocks | 11.2015 - 01.2016
Operated production machinery to ensure efficient workflow and consistent product quality.
Maintained inventory control by tracking materials and supplies for production needs.
Production Crew
3 Months
Jollibee | 07.2015 - 10.2015
Collaborated with team members to implement safety protocols and improve operational efficiency.
Assemble and cook Jollibee menu items according to strict company quality and food safety standards.
Education
Bachelor of Science - Hotel And Restaurant Management
University Of Cebu - Lapu Lapu And Mandaue | Looc, Mandaue City, Cebu | 03-2019
Paknaan National High School | Paknaan, Mandaue City | 03-2014
Paknaan Elementary School | Paknaan, Mandaue City | 03-2011
Skills
Interpersonal Communication Skills
Cleaning expertise
Analytical thinking and planning
Computer Literate (MS Word
MS Power point
MS Excel)
Safety awareness
Punctuality
PERSONAL INFORMATION
Civil Status: Married
Birthdate: 1997-02-08
Birthplace: Bonbon, Aloguinsan, Cebu
Citizenship: Filipino
Affiliations
Member, Society of Future Hoteliers and Restaurateurs (SFHR)
Member, Association of Working Scholars (AWS)
Certification
Certified Room Attendant, Crimson Resort and Spa - December 2019 - January 2022
Additional Information
Jocelyn Coronado
Housekeeping Team Leader/Mandarin Plaza Hotel
Phone: +63945809066
E-mail: coronadojocelyn04@gmail.com
Lara Angela Cabrera
Front office - Senior Team Leader Mandarin Plaza Hotel
Phone: +639982059874
E-mail: laraangelacabrera20@gmail.com
Timeline
Housekeeping Staff
Mandarin Plaza Hotel
11.2023 - CurrentRead More
Utility/Production Crew
Goldilocks
10.2022 - 04.2023Read More
Room Attendant
Crimson Resort and Spa Mactan
12.2019 - 01.2022Read More
OJT Phase 2 (Housekeeping)
bai Hotel
10.2018 - 01.2019Read More
Working Scholar (Library)
University of Cebu- Lapu-lapu and Mandaue
10.2016 - 03.2019Read More
OJT Phase 1 (Banquet, F and B service)
BIG Hotel
10.2016 - 02.2017Read More
Production Crew
Goldilocks
11.2015 - 01.2016Read More
Production Crew
Jollibee
07.2015 - 10.2015Read More
University Of Cebu - Lapu Lapu And Mandaue
Bachelor of Science from Hotel And Restaurant Management