Eileen C. Lazo
Dasmarinas, Cavite
Summary
To enhance my knowledge and abilities based on my established educational attainment and work experiences in the banking industry.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Head, Operations and Marketing Group
University Savings Bank
Binan City, Laguna
10.2018 - Current
- Oversees the operations of all branches and clearing department
- Implements and monitors observance and compliance of internal and regulatory policies and guidelines based on BSP and AMLC regulations
- Responsible for the business development and effective and profitable application of resources within the area of responsibility
Branch Operations Officer
Philippine Business Bank
03.2017 - 03.2018
- Responsible for the smooth flow of branch’s operations; designated as the compliance coordinator, controller of the branch, and vault custodian.
Branch Operations Head
China Bank Savings (acquired PDB)
Makati
04.2008 - 08.2016
- Dec. 2015 to Aug. 2016 - China Bank Savings (acquired Planters Dev't Bank)
- April 2008 to Dec. 2015 - Planters Development Bank
Branch Operations Head / Customer Service Officer
Planters Development Bank(acquired by CBS)
Makati
04.2008 - 12.2015
- Primarily responsible for overseeing the day to day operations of the branch while ensuring that the branch operations adhere to the bank’s policies and procedures
- Processes outgoing clearing checks and do callback of branch transactions
- Assists in the in-house business development and customer retention
- Ensures that all records,documents, and files are properly recorded , authorized, and maintained
Branch Service Head
Asiatrust Development Bank
01.2005 - 01.2008
- To ensure that the branch maintains operational proficiency based on policies, procedures and controls
- To ensure accurate, timely, and responsible delivery of over-the-counter transactions
- To ensure that all records, documents, and files are properly recorded , authorized and maintained
- Responsible in the in-house development and customer retention.
Junior Management Trainee / Service Assistant
Asiatrust Development Bank
01.2000 - 01.2005
- Assist the Service Head in ensuring that the branch maintains operational proficiency based on established policies, procedures, and controls
- Processes outward clearing of checks
- Assists the Branch Manager in marketing
- Company
Teller
Asiatrust Development Bank
01.1997 - 01.2000
- Seminars/ Trainings attended:
- BSP Circular 1085 (Sustainable Finance Framework) and BSP Circular 1128 (Environmental and Social Risk Management Framework) – May 27, 2022; conducted by BSP
- Signature Verification and Forgery Detection - June 8 and 9, 2021: conducted by Holistic Learning and Development Solutions, Co
- Know Your Money and Counterfeit Detection – July 15 and 16, 2021; conducted by Holistic Learning and Development Solutions, Co
- Branch Banking Audits: How to Audit the Branch Banking Sales & Service Operations and their AML Components – February 22, 2020; conducted by Bankers Institute of the Philippines
Education
MBA - Business Administration
De La Salle University
Dasmarinas, CaviteBachelor of Science - Mathematics
University of The East
Manila03.1997
High School Diploma -
Stella Maris College
Quezon City03.1993
Elementary -
Stella Maris College
Q.C.03.1989
Skills
- Flexible and Adaptable
- Self-Motivated
- Dependable and Responsible
- Interpersonal Communication
- Organization and Time Management
- Excellent Communication
- MS Office
- Decision-Making
- Multitasking Abilities
- Teamwork and Collaboration
Certification
Seminars/ Trainings attended:
BSP Circular 1085 (Sustainable Finance Framework) and BSP Circular 1128 (Environmental and Social Risk Management Framework) – May 27, 2022; conducted by BSP
Signature Verification and Forgery Detection - June 8 and 9, 2021: conducted by Holistic Learning and Development Solutions, Co.
Know Your Money and Counterfeit Detection – July 15 and 16, 2021; conducted by Holistic Learning and Development Solutions, Co.
Branch Banking Audits: How to Audit the Branch Banking Sales & Service Operations and their AML Components – February 22, 2020; conducted by Bankers Institute of the Philippines
Compliance with Operational Risk Management Guidelines: BSP Circular No. 900; February 22, 2019; conducted by Bankers Institute of the Philippines
Ø FCBS (Finacle Core Banking system) – March 2016
Ø AMLA training (Anti-Money Laundering Act)
Ø Branch Operations training (refresher) – November 2014
Ø E-training - Security & Risk management training – May 2013
Ø Fraud Detection seminar - 2000
Ø Counterfeit detection seminar - 2000
Ø Signature verification seminar - 2000
Ø ICBS (international comprehensive banking system) training- 2000
Languages
English
Native language
Timeline
Head, Operations and Marketing Group
University Savings Bank
10.2018 - Current
Branch Operations Officer
Philippine Business Bank
03.2017 - 03.2018
Branch Operations Head
China Bank Savings (acquired PDB)
04.2008 - 08.2016
Branch Operations Head / Customer Service Officer
Planters Development Bank(acquired by CBS)
04.2008 - 12.2015
Branch Service Head
Asiatrust Development Bank
01.2005 - 01.2008
Junior Management Trainee / Service Assistant
Asiatrust Development Bank
01.2000 - 01.2005
Teller
Asiatrust Development Bank
01.1997 - 01.2000
MBA - Business Administration
De La Salle University
Bachelor of Science - Mathematics
University of The East
High School Diploma -
Stella Maris College
Elementary -
Stella Maris College
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