EFRELYN GALLEGO
Calape
Summary
Accomplished Administrative Assistant adept in office administration and database entry. Leveraged computer proficiency and exceptional customer service to enhance document organization and foster professional relationships, significantly improving operational efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Department of Education Division of Bohol
06.2017 - Current
- Delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Aide
Bohol Island State University
07.2012 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed relational database to store information for reference, reporting, and analysis.
- booked airfare, hotel, and ground transportation to coordinate office travel.
- executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared Powerpoint presentations
- Drafted correspondence and other documents.
- Assisted development and implementation of new administrative procedures.
Assistant SEO Specialist
ICREATIVE Solutions
06.2012 - 05.2013
- Enhanced website rankings by implementing effective on-page and off-page SEO strategies.
- Managed multiple client accounts simultaneously, ensuring timely delivery of results-driven campaigns tailored to each specific business need.
- Collaborated with team to investigate critical SEO-related issues and provided impactful solutions.
- Researched and analyzed competitor website and advertising links to gain insight into new strategies.
- Tracked, reported and analyzed website analytics to drive strategy and improve user experience.
- Performed ongoing keyword discovery, expansion and optimization to increase organic search footprint and rive relevant site traffic.
- Improved organic search traffic with high-quality backlink acquisition and link-building techniques.
Education
Google Data Analytics -
Coursera/ Google
08.2023
Bachelor of Science - in Computer Science
Bohol Island State University
Calape, Bohol, Philippines03.2012
Skills
- Customer Service
- Office Administration
- File Organization
- Administrative Support
- Time Management
- Computer Proficiency
- Documentation and Recordkeeping
- Database entry
- Scheduling and calendar management
- Filing and data archiving
Timeline
Administrative Assistant
Department of Education Division of Bohol
06.2017 - Current
Administrative Aide
Bohol Island State University
07.2012 - 05.2017
Assistant SEO Specialist
ICREATIVE Solutions
06.2012 - 05.2013
Google Data Analytics -
Coursera/ Google
Bachelor of Science - in Computer Science
Bohol Island State University
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