EDWIN MORALES
HOUSEKEEPING
SINAIT
Summary
Dynamic and results-driven professional with extensive experience in housekeeping at Marriott Doha Qatar. Proven ability to enhance guest satisfaction through effective team collaboration and superior cleaning standards. Skilled in housekeeping supervision and maintaining a safe environment, while fostering a positive atmosphere that boosts team performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Housekeeping
Marriott Doha Qatar
09.2010 - 10.2016
- Collaborated with housekeeping staff to ensure timely room turnover for incoming guests.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Maintained a clean, safe living environment for patients by performing light housekeeping duties.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
- Maintained a safe work environment through regular housekeeping and adherence to company safety protocols.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
- Managed housekeeping team effectively for timely room turnovers and consistent high-quality results.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
Salesman
EverGotesco Com.Quezon City
03.1999 - 04.2000
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed sales transactions accurately and efficiently at the point of sale.
- Maintained knowledge of current promotions and store policies to inform customers effectively.
- Collaborated with team members to achieve monthly sales targets and enhance customer service.
- Organized merchandise displays to optimize visibility and attract customer interest.
- Conducted inventory checks regularly, reporting discrepancies to management for resolution.
- Provided feedback on customer preferences to help shape inventory decisions and promotional strategies.
- Trained new staff on sales techniques and company protocols for improved operational efficiency.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Salesman
SM Appliance North Edsa
09.1997 - 10.1998
- Engaged customers to understand product needs and recommend suitable appliances.
- Assisted in managing inventory levels to ensure availability of popular products.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction with purchases.
- Participated in training sessions to improve product knowledge and sales techniques.
- Maintained cleanliness and organization of the sales floor for optimal customer experience.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Education
High School Diploma -
SINAIT NATIONAL HIGH SCHOOL
03.1994
Professional Caregiver - Caregiver
NATURALES TRAINING INSTITUTE
VIGAN CITY PHILIPPINES11.2005
NURSING AID
NATURALES TRAINING INSTITUTE
VIGAN CITY PHILIPPINES03.2005
Skills
Lobby housekeeping
Housekeeping supervision
Excellent housekeeping
Light housekeeping tasks
Cleaning and housekeeping
Housekeeping and maintenance
Timeline
Housekeeping
Marriott Doha Qatar
09.2010 - 10.2016
Salesman
EverGotesco Com.Quezon City
03.1999 - 04.2000
Salesman
SM Appliance North Edsa
09.1997 - 10.1998
High School Diploma -
SINAIT NATIONAL HIGH SCHOOL
Professional Caregiver - Caregiver
NATURALES TRAINING INSTITUTE
NURSING AID
NATURALES TRAINING INSTITUTE