Edwin Esguerra

.Handed costumer inquires and suggestion courteously and professionally.

. Manage high-stress situation effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

. Enhanced costumers satisfaction by promptly addressing concerns and providing accurate information.

. Assisted customers in navigating website and placing online orders,improving overall user experience.

• Prepared monthly reconciliation Sales , Shrinkage Margin and took corrective actions on deviations.
• Created financial dashboards to provide insights into key performance indicators.
• Weekly Stock Take for Fresh Food and reconciliation Shrinkage Margin Report for district reports
• Preparation for quarterly stock take for all department and providing the result and corrective action plan
• Ensured timely completion of month-end closing procedures for accurate financial statements.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.