Edwin Dapat
Data Analyst
Malabon
Summary
Reliable, energetic and resourceful customer service professional with over 18 years of experience resolving customer complaints and promoting conflict resolution. Expertise in client services and relationship-building
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Computer Programmer/Technical Service Engineer
DTM Prints and Labels Inc.
Valenzuela
03.2005 - Current
- Provided technical support using knowledge of barcode technology to solve product tracking problems and support inventory or warehouse management system.
- Promptly respond to customer enquiries in person or via phone, email, mail or social media.
- Conducts product demo (such as barcode printers, barcode scanners and mobile pc or data collectors) and user training.
- Teams up with company sales agent to provide sales and after sales support for their customers.
Computer Programmer/Technical Service Engineer
Express Labels Inc.
Quezon
02.2000 - 03.2005
- Provided technical support using knowledge of barcode technology to solve product tracking problems and support inventory or warehouse management system.
- Promptly respond to customer enquiries in person or via phone, email, mail or social media.
- Conducts product demo (such as barcode printers, barcode scanners and mobile pc or data collectors) and user training.
- Teams up with company sales agent to provide sales and after sales support for their customers.
Education
Bachelor of Science - Computer Science And Programming
STI College
Mandaluyong 06.1995 - 04.1999
Career Study - Data Analytics
Refocus Philippines
Makati 11.2022 - Current
Skills
Mastery of Microsoft Excel for Data Analytics and Excel Macro and VBA Programming
Comfortable working with Python using Pycharm
Comfortable using PostgreSQL, MySQL, MS Access, SQLite3 as its database
Excellent communication skills with a focus on team-building and customer relations
Outstanding organizational, multitasking, and problem-solving abilities
Python Coding
Developing Offline Business Software to practice my coding skills using Python
Recoding all my programs from VB6 to Python.
Timeline
Career Study - Data Analytics
Refocus Philippines
11.2022 - Current
Computer Programmer/Technical Service Engineer
DTM Prints and Labels Inc.
03.2005 - Current
Computer Programmer/Technical Service Engineer
Express Labels Inc.
02.2000 - 03.2005
Bachelor of Science - Computer Science And Programming
STI College
06.1995 - 04.1999